Application Service Technology Manager
at Adjuvant.Health

Date Posted: 11/29/2019

Job Description

Application Service Technology Manager

Melville, New York

Adjuvant.Health is headquartered in Melville, NY supporting one of the largest private medical pediatric partnerships in the New York Metropolitan area, Allied Physicians Group, PLLC. 

We are looking for a dynamic Manager of Technology Services to enhance our team!

Company Overview:

Adjuvant.Health, powered by Allied Physicians Group, supports our physician business services with our highly trained and dedicated team. This allows physicians to focus on patient care while we focus on administrative services, ultimately creating a better work-life balance. We currently support 34 physician practices located throughout Long Island, Queens, Brooklyn, Staten-Island as well as Westchester and Orange Counties.

Allied Physician Group’s mission is to provide the highest quality healthcare with exceptional service to all who enter our doors. Our vision is to create an exceptional patient experience with a culture that empowers our staff and offer professional fulfillment to our providers. Our Core Values are what makes our culture:

•          Respect

•          Integrity

•          Compassion

•          Humility

•          Empathy

•          Staff

•          GROWTH!

Position Responsibilities:

  • Ensure that Adjuvant’s healthcare clients’ information systems and quality needs are handled in a professional, collegial, and accountable manner, including interacting with clients as needed to ensure that expectations are being met;
  • Manage IT department staff, and outsourced services as engaged, to ensure operational goals are regularly met;
  • Establish and maintain corporate policies and procedures related to liability risk issues, including HIPAA privacy and security obligations, and ensure education of these standards is delivered to employees;
  • Conduct regular audits relating to security, breach notification and disaster recovery plans to ensure effectiveness;
  • Identify, evaluate and mitigate privacy and security issues, and investigate complaints raised by patients regarding care received for Adjuvant-managed client;
  • Collaborate with patient-facing departments to identify and implement IT strategies that meet Adjuvant client requirements;
  • Evaluate and recommend IT strategies to support and enhance Adjuvant corporate and client goals;
  • Evaluate and negotiate with vendors related to IT project purchases;
  • Conduct regular audits of appropriate systems to identify potential misuse of protected health information and mitigate as needed;
  • Conduct regular audits of all IT systems and hardware to ensure accurate and up to date records of Adjuvant and Adjuvant Client owned assets;
  • Determine and track ROI on IT system changes and maintain business associate agreements with vendors as warranted;
  • Manage special projects as assigned

Preferred Qualifications:

Knowledge of:

  • Athena (formerly known as GE) Centricity EMR and Centricity Practice Solutions; REQUIRED
  • HIPAA Privacy and Security Rules, and general knowledge of liability matters related to medical practice;
  • IT and network management, including PC and terminal-based resource delivery; network infrastructure; Azure cloud host utilization and deployment; and 3rd party management of deliverables;
  • Telecommunications, including delivery of dial tone, wide area network, virtual private network and remote access functionality;
  • Administrative and management principals regarding leadership techniques.

Ability to:

  • Communicate effectively with others both in writing and verbally;
  • Establish and maintain effective working relationships with 3rd party IT service provider and other vendors;
  • Handle confidential information in a discreet, professional manner;
  • Prioritize and multi-task.
  • Manage a team of application support professionals

Skills:

  • Technical expertise with a knowledge of healthcare (or related) information systems and healthcare security compliance;
  • Strong project management skills;
  • Effective problem-solving skills;
  • Critical thinking and active listening;
  • Deductive reasoning;
  • Good judgment and decision-making skills;
  • Organizing and prioritizing skills;
  • Attention to detail and accuracy.

Benefits:

  • Healthcare and Wellness Benefits
  • 401K & 3% Profit Sharing (after one-year)
  • Paid Time Off
  • Flexible Spending Account (FSA) or Healthcare Savings Account (HSA)
  • Basic and Supplemental Life Insurance
  • AFLAC Voluntary Benefits

This Organization Participates in E-Verify. Allied Physicians Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Melville, NY
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 11/29/2019

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