Senior Technical Support Engineer
at Allied Resources

Date Posted: 1/22/2021

Job Description

Senior Technical Support Engineer

Allied Resources is looking for a Senior Technical Support Engineer for an exciting permanent opportunity with a forward-thinking and innovative energy company headquartered in Raleigh, North Carolina. This position provides an excellent compensation and benefits package including medical, dental, vision, 401k with company match, discount programs, bonus, and more!

Job Requirements

A Day in the Life:

  • Software resolution involving troubleshooting the installation of applications and programs
  • Working on and resolving technical issues using remote desktop connections related to network issues, and configuring operating systems
  • Software and Hardware resolution involving troubleshooting, identifying, and/or configuring a variety of applications issues
  • Maintain and escalate any issues that require further troubleshooting or assistance to the correct department and internal team
  • Specializing in Communication/SCADA protocols to help support clients in the Electric Utility Industry.
  • Support and assistance of DNP3 and IEC 61850 on a day-to-day basis

The Wish List:

  • Java Script Scripting experience is preferred but not a requirement
  • Network Configurations and connections between devices and equipment is also preferred
  • Electrical Utilities industry experience would be a plus
  • Highly Desired DNP3 and IEC 61850 experience

Allied Resources complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Allied Resources does not discriminate on the basis of age, race, religion, color, sex, nation origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status or other status protected by law.

Job Snapshot

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