Shop Service Manager
at Altec, Inc.

Date Posted: 11/6/2019

Job Description

Why Join Altec?

Altec is present in more than 100 countries throughout the world supporting the electric utility, telecommunications, contractor, lights and signs, and tree care markets. We are known for lifting products -- bucket trucks, cranes, and equipment used to help people access tough-to-reach places -- but the success starts with thousands of associates who come together to Reach Higher! 

A key focus will be to enable the success of the team members who maintain and repair the Altec product line. Assume responsibility for developing the skills and knowledge of associates and for providing a safe, environmentally compliant work place for all.

Please send resume to [Click Here To Join] 

And apply now at jobs.altec.com 

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

Be a part of the Altec Service Group network across the United States and in Canada, which delivers on Altec's promise to be there for the life of the equipment. Manage your own operation and make critical decisions, with a support team of Altec resources. Thrive in a positive and team-oriented service environment.

BASIC QUALIFICATIONS

  • High School or GED
  • Six years of supervisory experience at a manufacturing or service operation facility

The successful incumbent is familiar with a variety of field service concepts, practices, and procedures. A Service Manager relies on extensive experience and judgment to plan and accomplish goals, leading and directing the work of others. A wide degree of creativity and latitude is expected.

RESPONSIBILITIES

Foster team spirit in concert with Altec Values to maintain a successful Service Group within the overall Altec organization.

  • Lead a service team composed of Administrative, Supervisory, Material, Service, Technical, and Sales Associates.
  • Reinforce Altec Service Group processes.
  • Perform Managerial responsibilities such as planning, organizing and budgeting, revenue and expense.
  • Ensure that all jobs are completed on time, within budget, and to customer specifications.
  • Travel up to 50% locally, with some non-local also required.

Problem Solving - Technical Skills - Customer Service - Interpersonal Strength - Maintains Confidentiality - Oral and Written Communication - Quality Management - Cost Consciousness - Adaptability - Dependability - Initiative - Judgment - Planning/Organizing - Professionalism – Quality

Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork

Competitive pay which rewards performance

Comprehensive benefits including Medical, Dental and Prescription Drug Program - Retirement 401(k) Program - Vacation and Holidays - Flexible Spending Accounts - Tuition Assistance Program - Employee Assistance and Mental Health/Substance Abuse Program - Life Insurance, Accidental Death and Dismemberment Insurance

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Birmingham, AL
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 11/6/2019

About Us

Altec is the leading provider of products and services to the electric utility, telecommunications and contractor markets. We provide products and services in over 100 countries throughout the world.

For over 80 years, Altec has been a company committed to excellence. Our products are the industry leaders and are consistently raising the bar through innovative product design, integrated safety features, and continued dedication to total customer satisfaction.

The history, tradition and culture of Altec are founded on our values. Our values are as follows:

  • Customer first
  • Enjoyment of work
  • Family
  • Financial stability
  • Integrity
  • People are our greatest strength
  • Quality
  • Spiritual development
  • Teamwork

Altec promotes an environment built on teamwork where knowledge is shared and innovative solutions are the result. The expertise of our Team is as critical to our success as is the effectiveness of our products and solutions. At Altec, you can personally excel and work with peers to build the industry's most innovative products and solutions.

Are you looking for a new job? Check out these current opportunities: Engineering Jobs and Service Technician Jobs