Credit and Collections Analyst
at Altra Industrial Motion

Date Posted: 6/2/2019

Job Description

The Collections and Credit Analyst is responsible for the collection of Kollmorgen North America accounts. A day in the life includes contacting customers for payment and resolving issues such as pricing or freight. This individual helps to coordinate between our sales team, our customers, and our internal Finance team. Issues vary from day to day and require the individual to have problem solving and critical thinking skills.

This position will be joining the Kollmorgen team in Radford, VA.  Kollmorgen is part of Altra (AIMC).

Essential Duties and Responsibilities

Along with those identified below, other duties may be assigned. 

Collection

  • Resolve both customer and sales disputes concerning billing and shipping errors by researching accounts, preparing and submitting documentation to initiate account adjustments to correct billing errors or referring proper information on items requiring research to Kollmorgen Customer Support
  • Utilize key metrics such as Days Sales Outstanding (DSO) and Accounts Receivable (AR) >60 days past due to manage priorities

Other duties

  • Responsible for providing accurate data to the auditors when requested.
  • Responsible for processing W-9 requests along with general information requested by customers.
  • Responsible for developing a strong customer service relationship with customers, buyers and fellow employees. 
  • Provides assistance to Credit Manager on an as needed basis along with other employees within the department.
  • Requests and maintains sales tax certificate files for customers and auditors when requested
  • Provides assistance in the cash application process.

The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ""Altra Company."" Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ""EEO is the Law"" poster is available at: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process will have the opportunity to request accommodation during the application process.

Job Requirements

Critical Competencies

  • Understanding of basic accounting processes
  • Excellent customer service and interpersonal skills, superior telephone etiquette.
  • Ability to compose letters, e-mails and faxes pertaining to issues with customers.
  • Demonstrated ability to work independently and in a team environment
  • Strong organizational skills and attention to detail
  • Ability to manage multiple tasks with frequent interruptions.
  • Ability to handle confidential data.
  • Ability to interpret, comprehend, and independently execute with high levels of accuracy work instructions
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
  • Must be flexible to work weekends during month-end closing
  • Must be knowledgeable, persuasive, tactful, and able to properly interpret customer/buyer responses. 
  • Must be able to make decisions and use sound judgment.  Must be able to meet deadlines and prioritize job responsibilities appropriately.

Education and Experience Requirements

  • Associate Degree in Business/Accounting or equivalent experience preferred
  • One year minimum customer relationship experience preferred
  • Excellent oral & written communication skills required
  • Strong MS Excel skills required with proficiency in all other Microsoft Office applications desired

EEO Statement: The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ""Altra Company."" Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ""EEO is the Law"" poster is available at: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you have a disability and need assistance accessing or using this website to apply for a position, you can request assistance by sending an email to [Click Here To Join].

Job Snapshot

About Us

Altra Industrial Motion is a leading global supplier of quality power transmission and motion control products. Providing the essential control of equipment speed, torque, positioning, and other functions, Altra products are used in nearly any machine or process involving motion. Our products are sold in over 70 countries in a variety of major industrial markets, including food processing, material handling, packaging machinery, mining, energy, automotive, primary metals, turf and garden and many others.

Altra products are marketed under a variety of well recognized and established manufacturing brand names. Operating independently, each of these companies is committed to the guiding principles of operational excellence, continuous improvement and customer satisfaction.

Our products are frequently used in a wide range of high-volume manufacturing processes, where the reliability and accuracy are critical in both avoiding costly down time and enhancing the overall efficiency of manufacturing operations.

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