Sales Engineer - Mid-Atlantic
at Atlantic Broadband

Date Posted: 7/15/2020

Job Description

The Sales Engineer is a strategic technical consultant responsible for the planning, and assisting with the design and implementation of Atlantic Broadband solutions to ensure a successful customer experience. The SE is an integral part to the sales organization and is positioned to support direct sales and account management by identifying opportunities to leverage products and services to increase revenue and provide value to our customers. This role reports to the Regional Director Sales.


•        Attend customer appointments to provide technical expertise, product demonstrations and design consultation as it relates to the customer’s needs.

•        Work closely with Atlantic Broadband engineering team for product designs and solutions.

•        Provide pre-sales network and business requirement consultation expertise.

•        Address technical questions from customers and their vendors, and ensure the company's network integrity through quality design and cost effective solutions.

•        Create business plans incorporating all elements of network and products to determine pricing strategy that is both competitive and profitable.

•        Create network topology diagrams, cost summaries and detailed scope of work documentation for sales and post-sale implementation teams.

•        Conduct product training for sales and account management to include voice/data/Internet/security/cloud applications with a focus on strategic positioning and competitive advantage.

•        Understanding of routing protocols (BGP, OSPF), MPLS, MEF Standards

•        Knowledge of 1, 10 and 100Gbps Ethernet

•        Knowledge of DWDM based transport solutions

•        General understanding of Layer1 connections, multimode and single mode fiber, various transceivers.

Job Requirements


•        BS in related field

•        3-5+ years relevant experience in service provider sales engineering

•        Self-motivated with a proven track record in telecommunications sales and knowledge of technology.

•        Comfortable in a dynamic atmosphere of a technical organization developing solutions tailored to large business customers’ needs.

•        Must possess strong presentation skills and be comfortable presenting to all levels within a business including C-level management.

•        Must be able to communicate effectively in written responses to emails, RFPs, and when submitting reports.

•        Organized, persuasive and analytical, the ideal candidate must be able to eliminate sales obstacles through creative and adaptive approaches.

•        A solid understanding of the competitive landscape is essential. Experience and familiarity with new and emerging telecommunications technology, including but not limited to fiber optics,

•        Ethernet, virtual PBX, with a strong desire to continuously learn new skills and technologies quickly.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Baltimore, MD
  • Job Type: Sales
  • Experience: Not Specified
  • Date Posted: 7/15/2020

About Us

Atlantic Broadband is a vibrant company providing the very best TV, Internet and Phone services to select US markets. We’re dedicated to giving our customers responsive local service and access to excellent entertainment delivered on crazy-fast Internet speeds.

Do you have what it takes to be a member of our team?

  • Do you thrive in a fast-paced, collaborative environment?
  • Are you a creative self-starter?
  • Would you describe yourself as passionate about customer service and knowledgeable about our services?
  • Do you want to work hard, achieve success, and have fun?

Join the Atlantic Broadband Talent Network today and stay up to-date on our openings as they continue to become available!

Our Excellent Benefits Package Includes:

  • Medical coverage (including prescription and vision plans)
  • Dental coverage
  • Life Insurance (1x salary at no cost to employee)
  • Long and short-term disability insurance (no cost to employee)
  • Voluntary employee, spousal and child life insurance
  • Company recognized Holidays with additional Floating Holidays
  • Paid time off programs
  • 401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
  • Participation in our Employee Bonus Plan
  • Participation in the Cogeco Stock Purchase Plan
  • Complimentary and discounted broadband services if residing within our service area
  • Tuition Reimbursement

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