Training and Quality Manager
at Automated Health Systems

Date Posted: 6/6/2019

Job Description

Automated Health Systems, a dynamic and entrepreneurial healthcare company, is looking to hire a management professional to join its team in East Providence, RI.

As a Training and Quality Manager, you will support and lead training and quality initiatives for a state-wide contact center which assists with the ACA and related state programs. Position will conduct training classes for contact center staff.  

Job Requirements

Qualifications for the position include:

  • Must possess two to four years of management experience.
  • Must possess knowledge of Rhode Island Medicaid, Managed Care, eligibility, and low-income populations. 
  • Must possess three to five years of quality assurance experience in a call center environment.  
  • Must possess three to five years of training development and delivery experience. 
  • Ability to aggregate data and act upon the findings.
  • Knowledge of curriculum development required.
  • Advanced PC skills (i.e., Microsoft Office) required.
  • Bachelors Degree in related field and/or equivalent experience required.

 

In addition to comprehensive and ongoing training, we offer full employees a suite of benefits, including health insurance, dental and vision insurances, 401(k), and an Employee Wellness Program.

Visit our website for more information: www.automated-health.com/careers

“The Enlightened Choice in Health Service Management”

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