Peer Specialist Supervisor
at Behavioral Health Network, Inc.

Date Posted: 4/18/2024

Job Description

Join our team of competent and compassionate professionals as a Peer Supervisor in the CBHC program at Behavioral Health Network!

The Peer Specialist Supervisor will be responsible for the direct supervision of all Certified and non-certified Peer Specialists while providing general oversight of The Living Room.

Your experience, knowledge and great skills will support the CBHC program with the following:

  • Participates in providing peer support services ethically and responsibly.
  • Understands the Certified Peer Specialist code of ethics and models and prioritizes the application of these ethics by all staff.
  • Understands and models appropriate boundaries with The Living Room (TLR) guests, individuals served by Adult Mobile Crisis Intervention (AMCI), Access Center, and Community Crisis Stabilization (CCS) and educates staff on boundaries as necessary.
  • Understands and models important values such as mutuality, transparency, and strengths-based approach inherent to the work of Peers, and orients and educates staff to these values as needed.
  • Provides regular individual and group supervision with Certified Peer Specialists working under the programs of AMCI, TLR, CCS and Access.
  • Monitors Peers’ completion of timely documentation in Carelogic and/or on BHN drives.
  • Provides annual performance evaluations for Peer Specialists.
  • Works effectively with other BHN Supervisors, Managers, and Directors in support of accomplishment of team tasks.
  • Spends time at each location under CBHC as specified by Program Director to ensure staff are completing their respective duties and to provide feedback in the moment.
  • Demonstrates working knowledge of community resources, and how to help individuals access them.
  • Provides effective and positive leadership to supervisees.
  • Responsible for training for new and existing staff and interns.
  • Maintains Peer Certification.

What are we looking for in a Peer Supervisor?

  • High School Diploma or GED (required).
  • Massachusetts Certified Peer Specialist Certification through Kiva Academy. (required).
  • 1+ years of supervisory experience (required).
  • Experience supervising Peer staff (preferred).
  • Knowledge of grief and trauma.
  • Knowledge and application of the Certified Peer Specialist model, specific to those experiencing a behavioral health crisis.
  • Strong motivational interviewing skills, ability to work as a member of an interdisciplinary team, and to follow through on individual tasks.
  • Knowledge of serious and persistent mental illness, substance use, appropriate peer support interventions and access to community resources.
  • Works well with provider referral systems.
  • Demonstrates a willingness and ability to work with challenging and diverse individuals.
  • Demonstrates cultural competence in dealing with individuals with a variety of different cultural backgrounds.
  • Proficient at time management, multi-tasking, and organizational skills.
  • Displays empathetic skills, ability to establish rapport with individuals, family members, and service providers.
  • Good observation skills, thorough documentation skills, ability to provide solution focused, strengths-based treatment.
  • Excellent verbal and written communication skills.

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

How do I apply?

If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at and click on “Browse All Jobs” to apply!

Job Snapshot

  • Employee Type: Full-Time
  • Location: Springfield, MA
  • Job Type: Management
  • Experience: At least 1 year(s)
  • Date Posted: 4/18/2024

About Us

Your Career Starts Here!

Behavioral Health Network, Inc. (BHN) is a growing non-profit community behavioral health service agency that has been providing services to children, adult, families, and communities in Western Mass since 1938. BHN provides comprehensive, outcome-driven behavioral healthcare. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in multiple settings within our communities.

Join the BHN team and enjoy excellent benefits!

  • Health Insurance
  • Dental Insurance
  • Life Insurance and AD&D
  • Long Term Disability
  • Flexible Spending Accounts
  • 403(b) Retirement Plan
  • 529 Education IRA Savings Plan
  • Employee Assistance Program (EAP)
  • Voluntary Vision Plan
  • Voluntary Insurance Plans
  • Auto/Home Insurance Discounts
  • Legal Benefit
  • Tuition Assistance Programs
  • Time off benefits

Make a difference in someone’s life. Become a member of the BHN team by joining the Talent Network today!

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