If you are an amazing service provider and are ready for your next lifesaving experience, then keep reading because this is for you!!

Join our team of competent and compassionate professionals as a Receptionist in the Opioid Treatment/MAT Program at Behavioral Health Network!

Your experience, knowledge and great skills will support the program program with the following:

• Verifies identification and insurance.
• Completes Point of Entry for OTP and OBOT individuals, enrolls in programs and/or adds to waitlist.
• Develops trusting, respectful relationships with participants and providers.
• Arranges and/or participates as part of the team in collateral providers meetings as needed.
• Operates telephone and voice mail systems in a timely and welcoming manner.
• Greets and directs clients in a courteous, professional manner.
• Maintains appearance of waiting room, mail room and office areas.
• Contacts BHN staff to inform them of individuals’ arrivals and helps individuals get to their destination in the building.
• Helps with processing paperwork and data by using office equipment, including filing, entering appointments, data entry, and recordkeeping.
• Maintains organized file systems and keeps an inventory of office supplies and orders in a cost-effective manner.
• Schedule Saturday 6:30a to 11:30a, two weekday shifts from 5:30a to1:30pm, occasional shifts in Greenfield from 7:00a to 3:00pm.

Who are we?

BHN/OTP is a Medication Assisted Treatment Program to assist individuals who are addicted to opiates and are experiencing their dysfunctional effects to gain and maintain the skills needed to achieve an opiate-free lifestyle. The OTP program uses evidence-based medication protocols approved by the Medical Director to ensure patients safely detox from these substances. These protocols are implemented through assessment and re-assessment practices throughout the process.

Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

Reasons to work with BHN:

• Work with an agency who does amazing things for others
• You will be able to change a person’s life
• You will expand your experience in various health areas at the same time
• You will have the opportunity to grow within the agency
• You will not be bored with our fast-paced environment
• You will have excellent benefits package & time off benefits available

What are we looking for in a position?

• High School Diploma or GED required.
• Basic computer skills. Familiar with word processing and email systems.
• Minimum of six months of office experience required.
• Excellent verbal and written communication skills.
• Interest in helping others.
• Ability to work effectively as a team and/or individually.
• Bilingual English/ Spanish Speaking preferred.
• Demonstrates cultural competence in working with participants, with a variety of cultural backgrounds.
• Demonstrates understanding of and adherence to appropriate ethical behavior as stipulated in agency policies and procedures.
• Demonstrates understanding of and adherence to confidentiality regulations as stipulated in agency, partner agency and Federal
• Regulation 42CFR part 2 and other pertinent Federal and State regulations including those of the correctional institution.
• Exhibits proficiency in use of all office equipment (copier, fax, PC, including word processing programs).
• Shared locations for this position between Orange and Greenfield. (Greenfield- one weekday and every other Saturday)

How do I apply to be a position?

If you are interested in this opportunity, please visit our website at www.bhnworks.org and click on “Browse All Jobs” to apply!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.