District Manager - Corporate|R00| (Syracuse, NY)
at Carrols Corporation

Date Posted: 11/22/2019

Job Description

District Manager

About Us

Carrols Corporation is one of the largest restaurant companies in the U.S. and is headquartered in Syracuse, New York. Carrols owns and operates more than 1,000 restaurants under the BURGER KING and POPEYES brands with plans for continued growth. Carrols operates in 23 states and employs over 26,000 people.


Carrols' success can be attributed to its people; people who are dedicated to providing outstanding service and quality food for their guests. Carrols Corporation is mission-focused; everyone from the President to the Assistant Manager has a clear understanding and vision of our business and goals of the company.


We take pride in offering our employees a unique ownership-based culture that rewards performance and fosters longevity. We seek the best people and are committed to training our management teams to be leaders in today's quick-service restaurant industry. This positions them for exceptional career advancement. Our experience has taught us that commitment to personal development produces the highest level of success.


Carrols Corporation has over a 55-year history of success in the quick-service restaurant industry. The talent, vision, and hard work of our people measures our success. If you are ready for excitement, personal growth and a challenging career…we're ready for you!


Essential Functions of the District Manager:

To achieve or exceed district sales and profit plan by motivating and developing restaurant management teams towards achieving operational excellence, and active involvement in local store marketing and community activities.


Knowledge/Experience/Skills:

The following is a summary of the skills, knowledge and experience necessary to be successful in this position.

  • Review and analyze the restaurant data points, sales plans, projections, and expenses in order to prepare the District Profit Plan.
  • Motivate and develop Restaurant Management in order to achieve the District Profit Plan.
  • Assure that guests are treated promptly and courteously; products are of specified quality and quantity; equipment is maintained properly; sanitation standards are complied with; and company restaurants are maintained in a neat and attractive manner.
  • Select, develop, and maintain proper staffing in the restaurants through planning in order to ensure efficient restaurant operations.
  • Direct and coordinate restaurant management in community relations activities.
  • Identify, coordinate, and participate in effective local store marketing programs.
  • Ensure that members of the management team are provided developmental and training opportunities necessary to create potential candidates for multiple tiers in management (entry level Shift Supervisor to DM level).
  • Administer, analyze and enforce appropriate restaurant level financial controls to ensure proper accountability of Company funds. This would include but limited to: Gross Profit Variance and costs: inventory, cash, sales, budgetary expenses and turnover.
  • Coordinate and implement maintenance programs to assure proper maintenance of buildings, grounds, and equipment.
  • Exercise judgment and decision-making pertaining to all employee relations and personnel actions (i.e. timely performance evaluations, conflict resolution handling, disciplinary actions, employee counseling, etc.) in order to develop attitudes of cooperation, enthusiasm and professionalism.
  • Responsible for the hiring, termination, performance appraisals, merit increases and promotions (within policy) for all Restaurant Management.
  • Ensures that members of the management team properly implements the REAP program to ensure that the units are properly staffed with hourly support people.
  • Develop an environment of collaboration and cooperation when communicating with the Public, Corporate Office and outside vendors.
  • Coordinates and conducts restaurant management meetings to assure timely and accurate communications, to help ensure all management is knowledgeable of policies, procedures and current operational activities.
  • Conduct and administer restaurant visitations on a timely basis in order to evaluate the restaurant team's progress and performance. This pertains to all operational aspects of the restaurant's cleanliness, quality, service as well as their proficiency executing various systems.
  • Enforce company and operational policies and procedures to ensure that all personnel within his/her restaurants are knowledgeable of and are practicing said policies and procedures.
  • Conduct training of Assistant District Managers
  • Participate in remodels/closures and acquisitions.
  • Other duties as assigned.


Supervisory Responsibilities:

  • Four or more restaurants within a supervisory district. Each restaurant employs a Restaurant General Manager, one or more Assistant General Managers and/or Assistant Managers, and approximately 25 to 50 hourly team members.


Significant number of years of restaurant management experience is required. Extensive knowledge of restaurant/fast food industry required. A successful candidate must also have the ability to communicate with guests and coworkers, the ability to communicate professionally and cooperate with vendors, and various regulatory agencies and the ability to maintain productivity, composure and a pleasant attitude under pressure. A successful candidate must also have computer/technical skills that include POS systems, cash registers, inventory control programs and Microsoft Office Suite.


Carrols offers a competitive compensation and benefits package.

Equal Opportunity Employer


Job Snapshot

  • Employee Type: Full-Time
  • Location: Syracuse, NY
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 11/22/2019

About Us

Our greatest asset is our people

A Little About Us


Carrols Corporation is headquartered in Syracuse, New York. Carrols owns and operates more than 800 restaurants under the Burger King brand. Carrols operates in over 18 states and employs over 22,000 people.

Carrols is interested in creating opportunities for you; for your career.


Due to our size and continued growth, career opportunities are always present at Carrols. These opportunities are even more likely to become available due to our policy of "promotion from within". It is our philosophy and our strong desire to fill each of our management openings by promoting an existing Carrols' employee.

If you are a dynamic individual who is frustrated by bureaucracy and tenure rules, Carrols is for you. We offer quick advancement, training and no pre-determined time requirements. All we want are the best employees in the business.

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