Restaurant General Manager
at Carrols Corporation

Date Posted: 11/22/2019

Job Description

Are looking for a rewarding and challenging opportunity to move your career forward – look no further and join us at Carrols Corporation! Headquartered in Syracuse, NY, we own and operate over 800 restaurants under the Burger King brand, in 18 states and employing over 22,000 people. Due to our unparalleled success, career opportunities are always present at Carrols and we strongly believe in investing in our employees.

We are seeking a personable and experienced Restaurant General Manager to lead and manage the overall daily restaurant operations.

Restaurant General Manager – Retail Food Service Manager

(Operations Management / Inventory Control / Customer Service / Full Time)

What’s in it for you?!


  • Highly competitive compensation $39,000.00 – $52,000.00/Year + Quarterly and PBO bonuses!
  • Medical, dental and vision insurance
  • 401(k) plan
  • Life insurance
  • Short and long-term disability insurance
  • Paid time off
  • Tuition reimbursement for business-related courses
  • Weekly paychecks with direct deposit option
  • 5-day work week
  • 7 week PAID orientation program to train you on food service business basics, administrative tasks and managerial duties
  • Management clothing allowance
  • Employee Assistance Program

Additional duties for this operations management role include, but are not limited to:

  • Monitoring all restaurant operations and conditions to ensure quality of food and customer service
  • Communicating with vendors about the delivery of supplies and restaurant equipment repairs
  • Implementing and executing appropriate financial controls such as petty cash, profit and loss statements, daily deposits, CEMS, payroll, NOI reports, budget books and EOD reports to ensure that there is proper accountability for funds
  • Handling and resolving customer complaints efficiently to ensure a high level of customer satisfaction
  • Appraising employee work performance to ensure that they perform at optimal levels
  • Conducting timely performance evaluations, handling grievances, taking disciplinary actions and counseling employees to develop enthusiastic, professional and cooperative attitudes
  • Completing, approving, submitting and maintaining internal records and reports as required
  • Training and developing Crew Members, Assistant Manager and Manager Trainee
  • Maintaining a safe environment for all employees and customers


Job Requirements

Restaurant General Manager – Retail Food Service Manager

(Operations Management / Inventory Control / Customer Service / Full Time)

Specific qualifications for this role include:

  • High school diploma or GED; College degree, a plus  
  • Minimum 2 years of management experience; food service/restaurant experience, preferred
  • Ability to lead and manage one or more Assistant Manager(s) and 25 – 50 hourly crew members
  • Excellent employee training and development abilities
  • Ability to satisfactorily complete REAP Training Program
  • Willingness to submit to and pass a background check and drug screening test
  • Ability to lift at least 25 pounds
  • Proficiency with POS cash register system, kitchen order screens, ReMACS and Microsoft Office Suite, preferred

Job Snapshot

About Us

Our greatest asset is our people

A Little About Us

Carrols Corporation is headquartered in Syracuse, New York. Carrols owns and operates more than 800 restaurants under the Burger King brand. Carrols operates in over 18 states and employs over 22,000 people.

Carrols is interested in creating opportunities for you; for your career.

Due to our size and continued growth, career opportunities are always present at Carrols. These opportunities are even more likely to become available due to our policy of "promotion from within". It is our philosophy and our strong desire to fill each of our management openings by promoting an existing Carrols' employee.

If you are a dynamic individual who is frustrated by bureaucracy and tenure rules, Carrols is for you. We offer quick advancement, training and no pre-determined time requirements. All we want are the best employees in the business.

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