Restaurant Manager
at Carrols Corporation

Date Posted: 1/30/2019

Job Description

If you are a proactive leader with an entrepreneurial spirit Carrols Corporation has an exciting career opportunity for you! We are the largest Burger King® Restaurant Franchise in the U.S. We are seeking a Restaurant General Manager to manage the day to day operations for one of our Burger King® restaurants in Watertown, NY. In this management role you will coach and motivate a team to achieve operational excellence through providing quality food and outstanding customer service. We are looking for a confident leader with strong communication skills and a history of successfully motivating a team.

As a Restaurant General Manager you will manage daily operations including supervision of staff, scheduling, financial activities, hiring and training. This management role is responsible for all employees in the restaurant, including one or more Assistant Manager(s) and 25 to 50 hourly crew members.

Specific Manager duties:

  • Maintaining optimal staffing levels by hiring and scheduling employees to ensure operations run efficiently

  • Supervising staff to ensure that customers receive excellent service and quality food

  • Maintaining equipment and ensuring sanitation standards are adhered to

  • Communicating with vendors about the delivery of supplies and equipment repairs

  • Implementing and executing appropriate financial controls such as petty cash, profit and loss statements, daily deposits and financial reports to ensure that there is proper accountability for funds

  • Preparing projections of future sales and expenses to establish realistic yet challenging profit objectives

  • Receiving and resolving customer complaints in a tactful manner to maintain customer satisfaction

  • Exercising sound managerial judgments and decision-making pertaining to all employee relations and personal actions

  • Conducting timely performance evaluations, handling grievances, taking disciplinary actions

  • Counseling employees to develop enthusiastic, professional and cooperative attitudes

  • Completing, approving, submitting and maintaining internal records and reports as required

Job Requirements

In order to achieve operational excellence as a Restaurant General Manager you must be able to effectively coach, train and correct team members. An entrepreneurial spirit, strong communication skills and the ability to envision the big picture are essential for this position. We are looking for an individual who will take ownership and manage the restaurant like it’s their own business.

 Additional Manager Requirements:

  • High School diploma
  • 5 plus years management experience required; food service/restaurant experience preferred which includes P&L analysis and proven restaurant operation success.

  • Excellent employee training and development abilities

  • Outstanding communication and interpersonal skills

  • Outgoing Personality

  • Results-driven / goal-oriented

  • Ability to satisfactorily complete Management Training Program

  • Ability to pass a background check and drug screen

  • Ability to lift at least 25 pounds


At Carrols, we understand that our greatest resource is our employees. We are committed to your personal and professional development and offer classroom training, in-restaurant training and personal career counseling with your District Manager. Due to our size and continued growth, career opportunities are always present at Carrols and we strongly believe in promoting from within. We value the hard work of our Restaurant General Managers and are proud to offer a generous compensation and benefits package.

  • Quarterly bonuses
  • Medical, dental and vision insurance

  • 401(k) retirement plan

  • Life insurance

  • Short and long-term disability insurance

  • One week of Paid Vacation after 6 months

  • Tuition reimbursement for business-related courses

  • Weekly pay with direct deposit option

  • 5 day work week

  • 6 week paid development program to train you on food service business basics, administrative tasks and managerial duties such as delegating work and training employees.

Job Snapshot

About Us

Our greatest asset is our people

A Little About Us

Carrols Corporation is headquartered in Syracuse, New York. Carrols owns and operates more than 800 restaurants under the Burger King brand. Carrols operates in over 18 states and employs over 22,000 people.

Carrols is interested in creating opportunities for you; for your career.

Due to our size and continued growth, career opportunities are always present at Carrols. These opportunities are even more likely to become available due to our policy of "promotion from within". It is our philosophy and our strong desire to fill each of our management openings by promoting an existing Carrols' employee.

If you are a dynamic individual who is frustrated by bureaucracy and tenure rules, Carrols is for you. We offer quick advancement, training and no pre-determined time requirements. All we want are the best employees in the business.

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