Customer Service Satisfaction Coordinator
at Chrysler Dealers

Date Posted: 9/25/2019

Job Description

Automotive Customer Satisfaction Coordinator

Busy growing automotive dealership in Lawrenceville, NJ Lake County is looking for energetic and motivated person to join our growing Customer Service Team. Applicants must be self-motivated, with high energy, enthusiastic, dependable, and results driven. We need people who have the ability to work as team players as well as to work independently. 

Responsibilities

  • Conduct outbound service satisfaction calls to sales and service customers
  • Process claims on a timely basis for each advisor or manager
  • Efficiently and effectively coordinate with advisors to ensure proper payments
  • Communicates issues and train others regarding compliance with dealership requirements
  • Ensure repair order document storage complies with established corporate, legal and manufacturer’s retention requirements
  • Responsible for working schedules
  • Perform other duties as assigned

Job Snapshot

About Us

Fiat Chrysler Automobiles is a major automotive company known in the industry for speed, style and innovation. Our strategy is to design, build and deliver high-quality products and segment-defining vehicles that will continue to set us apart from the competition. Our product lineup features some of the world's most recognizable vehicles, including the Jeep Grand Cherokee, Chrysler 300, Jeep Wrangler, Dodge Challenger and Ram trucks. Consumers and industry experts have already taken note of Chrysler's new line-up and are forecasting increased customer demand for these great new products. This full line of innovative vehicles provides you a unique opportunity to ignite your career.

At FCA US LLC, we are always seeking passionate, dedicated professionals to join our dealership teams. We offer service departments that are clean, safe and state-of-the-art, as well as challenging and extensive training is available for career-focused individuals. We also offer the chance to sell the hottest new vehicles while offering customers an exceptional buying experience. With your drive to succeed and our extensive factory product training you will have the tools you need to take your career and passion for automotives to the next level.

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