Experienced Automotive Service Manager
at Chrysler Dealers

Date Posted: 10/30/2019

Job Description


Automotive Service Manager


Stinnett Chrysler Plymouth Dodge INC in Newport, TN is looking for an experienced Automotive Service Manager to join their dynamic service team.

The Service Manager is responsible for all operations within the service department - from hiring and managing technicians and service advisors, to customer service.

 

Job Responsibilities:  

Ensure that customers receive prompt, courteous, and effective service
Serving as a liaison between technicians and customers.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer. 
Manage and Hire technicians and service advisors
Interview and make new hires
Distribute work between technicians
Prioritize required services
Ensure customer has a positive dealership experience
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Spend quality time building relationships with the customers. 

Job Snapshot

About Us

Fiat Chrysler Automobiles is a major automotive company known in the industry for speed, style and innovation. Our strategy is to design, build and deliver high-quality products and segment-defining vehicles that will continue to set us apart from the competition. Our product lineup features some of the world's most recognizable vehicles, including the Jeep Grand Cherokee, Chrysler 300, Jeep Wrangler, Dodge Challenger and Ram trucks. Consumers and industry experts have already taken note of Chrysler's new line-up and are forecasting increased customer demand for these great new products. This full line of innovative vehicles provides you a unique opportunity to ignite your career.

At FCA US LLC, we are always seeking passionate, dedicated professionals to join our dealership teams. We offer service departments that are clean, safe and state-of-the-art, as well as challenging and extensive training is available for career-focused individuals. We also offer the chance to sell the hottest new vehicles while offering customers an exceptional buying experience. With your drive to succeed and our extensive factory product training you will have the tools you need to take your career and passion for automotives to the next level.

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