Service Advisor / Automotive Service Consultant
at Chrysler Dealers

Date Posted: 10/20/2019

Job Description

Job is located in Newport, TN


SERVICE ADVISOR


Earn $30k-$50k


 


Stinnett Chrysler has been family owned and operated for over 50 years. The dealership is nestled in the small town of Newport TN, where the beauty of the mountains, lakes and nature are endless. The dealership is  just minutes away from major metro cites and tourist attractions.


Advance your automotive career at Stinnett Chrysler-Apply today!


Job Description:


The Service Advisor is responsible for building strong customer relationship and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.


·         Ensure that customers receive prompt, courteous, and effective service 


·         Drive the sale of technicians' time to meet departments sales forecast


·         Prioritize required services, and be prepared to provide options upon request.


·         Keep customer informed on completion times, service expenses, and possible changes


·         Ensure customer has a positive dealership experience 



·         Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle 


   

Job Snapshot

About Us

Fiat Chrysler Automobiles is a major automotive company known in the industry for speed, style and innovation. Our strategy is to design, build and deliver high-quality products and segment-defining vehicles that will continue to set us apart from the competition. Our product lineup features some of the world's most recognizable vehicles, including the Jeep Grand Cherokee, Chrysler 300, Jeep Wrangler, Dodge Challenger and Ram trucks. Consumers and industry experts have already taken note of Chrysler's new line-up and are forecasting increased customer demand for these great new products. This full line of innovative vehicles provides you a unique opportunity to ignite your career.

At FCA US LLC, we are always seeking passionate, dedicated professionals to join our dealership teams. We offer service departments that are clean, safe and state-of-the-art, as well as challenging and extensive training is available for career-focused individuals. We also offer the chance to sell the hottest new vehicles while offering customers an exceptional buying experience. With your drive to succeed and our extensive factory product training you will have the tools you need to take your career and passion for automotives to the next level.

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