Director of Continuous Process Improvement
at Dayton Physicians, LLC

Date Posted: 4/4/2019

Job Description

Director of
Continuous Process Improvement
Under the direction of the Administrative Director of Operations, the Director of Continuous Process Improvement has direct responsibility for ensuring cost efficiency, time efficiency, clinical quality, clinical effectiveness and a positive patient experience throughout the Dayton Physicians Network.
The Director, Continuous Process Improvement will partner with the CEO, directors, managers, and our physicians to support continual process improvement activities.  This includes measuring, mapping and benchmarking all aspects of the cost and the efficiency of providing care as well as tracking and benchmarking clinical quality and patient outcomes. To ensure the highest quality of patient care and efficient and economical operations, the Director, Continuous Process Improvement will lead the organization and teams in process improvement and Lean initiatives.  The Director, Continuous Process Improvement will facilitate workflow analysis and Rapid Process Improvement work to identify and eliminate waste and set standards of work in line with the most current evidence based medicine. Additionally, the Director, Continuous Process Improvement will work to ensure a positive patient experience across all service lines and DPN locations.

Preferred Training and Background:
  • Bachelor’s or Master’s Degree in Organizational Development, Business administration, or related degree.
  • 6+ years of experience in leadership.
  • Lean, Six Sigma, TQM, or other process improvement experience with certification preferred.
  • Strong experience leading teams in process improvement, work redesign, and project management.
  • Team-centered leader with demonstrated ability to lead people to accomplish goals and to make changes to the status quo.
Personal Profile:
  • A Maximizer who seeks to take “good” to “great” with excellence - not average - as the measure.
  • An Analyst who is logical and rigorous and depends on measurement and data to understand situations and identify patterns.
  • A Strategic thinker who naturally looks into the future to consider alternative scenarios and evaluate potential obstacles.
  • An Achiever who is energized by challenges and driven to get things done.  Someone who wants themselves and the team to be known as the best.
  • An Activator who is able to facilitate a team by articulating a vision or idea, creating an implementation plan and managing that plan.
  • Someone with Discipline who has training and experience to bring process and structure to the team and projects.

Job Snapshot

About Us

Vision - To be the healthcare provider of choice for Oncology and Urology services in the markets we serve.

Brand Promise - We're here for you

Mission - To earn the trust of our patients and colleagues by exceeding their expectations:

  • Quality of Care
  • Scope of Service
  • Compassion
  • Timeliness
  • Cost Effectiveness

Core Values:

Compassion: We show compassion for others
Accountability: We hold ourselves accountable for our actions
Respect: We show respect for others
Excellence: We strive for excellence in all we do
Service: We provide outstanding service to our patients, team members and community

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