Therapy Direct - AR and Billing Associate
at Drayer Physical Therapy Institute, LLC

Date Posted: 6/5/2019

Job Description

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AR and Billing Associate – Therapy Direct -

Summary of Responsibility:

This position is responsible for working accounts receivable in a timely manner to ensure that payments are received as close as possible to the date that the service was provided. Position includes posting payments, filing appeals, monitoring and correcting appealed and/or re-billed accounts. Responds to incoming calls, emails and faxes related to claims status and outstanding balances.


Education:High school diploma or equivalent and/or 5+ years revenue cycle function experience

Experience:1+ years’ with 3 preferable experience in Revenue Cycle, Commercial Insurance and/or Workers’ Compensation in a high-production environment.

Skills:Excellent communication skills, attention to detail, ability to multitask, organizational and detailed oriented, ability to meet deadlines, function independently, as a member of a team. Must possess efficient time management and presentation skills, and the ability to manage large volumes of data and be proactive in minimizing data quality defects.

Experience:Prefer Experience with outpatient healthcare services. Working knowledge of Microsoft excel, word and ability to adapt to company’s standard software programs. Working knowledge of Commercial insurance and/or Workers’ Compensation processes and Remittance Advices. Ability to examine processes, policies, and problems and offer solutions.


  1. Expectations - Meet accounts receivable operational standards for productivity, quality, and customer-service standards; resolves problems; identifies and assists in implementing system and process improvements.
  2. Communication - Ability to effectively communicate with others within the business office, at provider offices as well as outside contacts (case managers, adjusters, payers, vendors, physicians, etc.)
  3. Confidentiality - Protects organization's value by keeping information confidential. Accomplishes accounting and organization mission by completing related results as needed.
  4. Knowledge-base - Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
  5. Other - Other duties as related and/or assigned.

Physical Requirements:

Office environment, 40 hour work week (M-F, 8 hour shifts, 30 min lunch). Minimal physical activity required, may occasionally lift supply items up to 20 lbs. Frequent computer use, prolonged sitting.

Required Skills

Required Experience

Job Snapshot

About Us

Drayer Physical Therapy Institute ®, LLC (DPTI) is a Hummelstown, Pennsylvania based company and a leading owner and operator of outpatient physical therapy clinics in the United States. Founded in 2002 with a single center in Bel Air, Maryland, DPTI quickly grew to deliver physical therapy services through an expanding network of over 130 clinics in sixteen states.

We are a company that prides ourselves on providing high-quality patient centered care, and positive work environments for our staff. We also feel a responsibility to give back to the communities around us.

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