Distribution Executive
at Edwardian Hotels London - Careers Site

Date Posted: 12/06/2019

Job Description

 

 

Corporate/Radisson Blu Edwardian Vanderbilt/ 11424_26811_RFT_R044

 


At the heart of Edwardian Hotels London is a simple founding belief, that from back of house to the boardroom we are all Hosts. Everyone is encouraged to express their individuality and initiative, and to bring their passion to work. (We may wear uniforms, but we don’t believe in uniformity.)

Everything we do is driven by a desire to exceed our guests’, clients and partners expectations. To surprise and delight. To make the time our guests choose to spend with us genuinely exceptional. So that even the shortest stay with us, will last long in their memory. Everyone who works here does this every day across our portfolio of brands, in highly prestigious locations in London and beyond.

For 40 years Edwardian Hotels  London has built upon this ambition, and as a family owned company we’re proud of the freedom our independence gives us to grow our business on a relentless and memorable curve – upwards.

With an enviable collection of luxurious distinctive hotels and restaurants such as The May Fair Hotel, Radisson Blu Edwardian London Hotels, Steak and Lobster, Scoff and Banter, May Fair Kitchen, Annayu and May Fair Bar; in the most desirable locations of the UK's most vibrant cities, EHL's vision is unique: To Be Memory Makers.

Being a Memory Maker as a Distribution Executive

In this role, you will become part of the Edwardian family and work within Finance in Radisson Blu Edwardian Vanderbilt

The Role

To ensure all rates are correctly available and viewable on all systems in line with the hotels availability.

To audit and provide feedback on the performance of all our rates bookable throughout all systems.

  • Ensuring all rates is available and correctly visible in all hotel and OTA website systems, in line with our availability

  • Auditing our front-end systems to ensure rates display correctly in all distribution channels

  • Participates in the development and implementation of all relevant systems. This includes CHW, Opera, iHotelier, Neos  and Lanyon.

  • Achieves all rate loading in a timely manor outlined by Radisson and Radisson Blu Edwardian.

  • Provides valued feedback in relation to our market to ensure accurate decisions are made.

  • Conducts regular audits on CHW/ HDM, Opera, Neos, iHotlelier, GDS and Web sites to ensure the systems are reflecting the correct revenue

  • All rates loaded throughout the Group have the adequate authorization if under set guidelines

  • Pending list is accurate with no accounts over 30 days.

  • Provides clients with a professional service in line with the company's culture

  • Responds to customer inquiries for rates and information.
  • Stays current with developments in the hotels.

Key Requirements

 

The Requirements

  • Knowledge of Radisson Blu Edwardian Systems and Procedures
  • Confidence and the ability to communicate and establish rapport.
  • Demonstrate ability to proactively prioritise needs, put first things first, and effectively manage resources.
  • Is good with Attention to Detail
  • Has excellent Communication skills
  • Is Analytical
  • Is Customer Focused
  • Understands the Strategic positioning of Radisson Blu Edwardian hotels within the competitive market.
  • IT applications: Opera, Neos, Radisson Systems, Lanyon, iHotelier, Room Rez
  • Local Area Knowledge including local competition
  • Has a high level of Hotel product and services Knowledge
  • Understand the positioning of the hotel, services provided and how the hotel can meet the needs of customers
  • Excellent command of English language

 We Believe In Developing and Delighting Our Hosts So You Will Receive:

  • Competitive Salary
  • Complimentary 2 night stay in a luxury Edwardian Hotel of your choice (after two years service)
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, friends and family
  • Discounts on food and beverage up to 30% in all Edwardian restaurants and bars
  • Discounts on Spas and beauty treatments
  • Hot meals and salad bar, teas, coffees and juices provided each day
  • Uniforms provided per role requirement

All Hosts must have valid permission to live and work in the United Kingdom. Verification of documentation will be undertaken as part of the recruitment process.

 

Job Snapshot

About Us

Welcome to Edwardian Hotels London.

Edwardian Hotels London is a collection of luxury hotels in central London, Heathrow, and Manchester. Our hotels provide luxury without pretension. Individually designed rooms, the latest technology, new meeting spaces, chic restaurants and bars and service that focuses on every detail of your stay, so that you do not have to.

With an enviable collection of distinctive hotels and restaurants such as The May Fair Hotel, Radisson Blu Edwardian London Hotels, Steak and Lobster, Scoff and Banter, May Fair Kitchen, Annayu and May Fair Bar; in the most desirable locations of the UK's most vibrant cities, Edwardian Hotel's vision is unique: To Be Memory Makers.