House Steward
at Edwardian Hotels London - Careers Site

Date Posted: 09/01/2020

Job Description

 

 

Corporate/Radisson Blu Edwardian Grafton/ 12869_28090_RFT_R042

 


At the heart of Edwardian Hotels London is a simple founding belief, that from back of house to the boardroom we are all Hosts. Everyone is encouraged to express their individuality and initiative, and to bring their passion to work. (We may wear uniforms, but we don’t believe in uniformity.)

Everything we do is driven by a desire to exceed our guests’, clients and partners expectations. To surprise and delight. To make the time our guests choose to spend with us genuinely exceptional. So that even the shortest stay with us, will last long in their memory. Everyone who works here does this every day across our portfolio of brands, in highly prestigious locations in London and beyond.

For 40 years Edwardian Hotels  London has built upon this ambition, and as a family owned company we’re proud of the freedom our independence gives us to grow our business on a relentless and memorable curve – upwards.

With an enviable collection of luxurious distinctive hotels and restaurants such as The May Fair Hotel, Radisson Blu Edwardian London Hotels, Steak and Lobster, Scoff and Banter, May Fair Kitchen, Annayu and May Fair Bar; in the most desirable locations of the UK's most vibrant cities, EHL's vision is unique: To Be Memory Makers.

Being a Memory Maker as a House Steward

In this role, you will become part of the Edwardian family and work within Housekeeping in Radisson Blu Edwardian Grafton

The Role

  • As a House Steward your function enables the company to consistently deliver on our brand promise by maintaining high standards of cleanliness in all guest rooms and throughout the hotel and by practicing Demonstrates excellent time keeping and completes duties assigned
  • Maintains a spotless clean, tidy and pleasant smelling corridor, public areas, trolleys, linen cupboard and back areas
  • Ensures Back of House/linen areas, public areas are to be kept tidy and free from any trip hazards whilst working
  • Assists room attendants/section housekeepers as and when necessary
  • Identifies and reports maintenance requirements using MMS (defects/faults)
  • Makes the housekeepers aware of anything that requires their attention
  • Ensures back areas and changing room are kept spotlessly clean and tidy at all times
  • Ensures that all goods received are securely stored
  • Ensures that all stores are kept tidy
  • Ensures that the housekeeping daily checklist is carried out daily
  • Ensures that all allocated work spaces are cleaned and presented to the required standards on a daily

Key Requirements

 

The Requirements

  • Is fully aware of Health and safety procedures
  • Is familiar with chemical usage
  • Has a good level of knowledge for manual handling procedures
  • Good command of English language, ability to communicate effectively with guest and fellow colleagues
  • Have effective organisational skills
  • Maintains a good record of attendance
  • Is confident in advising guests about the hotel facilities

 We Believe In Developing and Delighting Our Hosts So You Will Receive

  • Competitive Salary
  • Career development opportunities and wide range of Training Programs
  • 28 paid holidays per annum including Bank Holidays
  • Complimentary hot meals and salad bar, teas, coffees and juices provided each day
  • Uniforms provided per role requirement
  • Discounts on food and beverage up to 30% in all Edwardian restaurants and bars
  • Discounts on Spas and beauty treatments
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, friends and family

All Hosts must have valid permission to live and work in the United Kingdom. Verification of documentation will be undertaken as part of the recruitment process.

 

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