Human Resources Business Partner
at Edwardian Hotels London - Careers Site

Date Posted: 05/08/2019

Job Description



Corporate/Radisson Blu Edwardian Grafton/ 11383_26669_RFT_A08


At the heart of Edwardian Hotels London is a simple founding belief, that from back of house to the boardroom we are all Hosts. Everyone is encouraged to express their individuality and initiative, and to bring their passion to work. (We may wear uniforms, but we don’t believe in uniformity.)

Everything we do is driven by a desire to exceed our guests’, clients and partners expectations. To surprise and delight. To make the time our guests choose to spend with us genuinely exceptional. So that even the shortest stay with us, will last long in their memory. Everyone who works here does this every day across our portfolio of brands, in highly prestigious locations in London and beyond.

For 40 years Edwardian Hotels  London has built upon this ambition, and as a family owned company we’re proud of the freedom our independence gives us to grow our business on a relentless and memorable curve – upwards.

With an enviable collection of luxurious distinctive hotels and restaurants such as The May Fair Hotel, Radisson Blu Edwardian London Hotels, Steak and Lobster, Scoff and Banter, May Fair Kitchen, Annayu and May Fair Bar; in the most desirable locations of the UK's most vibrant cities, EHL's vision is unique: To Be Memory Makers.

Being a Memory Maker as a Human Resources Business Partner

In this role, you will become part of the Edwardian family and work within Human Resources in Radisson Blu Edwardian Grafton

The Role

  • To partner with HR colleagues and key stakeholders and leaders to deliver a HR service in line with the needs and priorities of Edwardian Hotels London.
  • To oversee the implementation and delivery of key HR initiatives as the key interface between professional HR and the business.
  • Translate business requirements into effective HR practices across Centres, delivering people solutions aligned to business objectives.
  • Work at an operational level with multiple stakeholders, dealing with complex or sensitive day to day people management issues.
  • Influence Management and Leadership around the people agenda and issues, Responsible for recruitment and  performance management
  • Implementing HR initiatives and as a senior generalist you will advise, guide and support all staff and managers, providing high level people management and development support across the all area of the business


Duties and Responsibilities

  • Creates 100% guest satisfaction by providing the Edwardian Hotels London experience Agree needs for vacancy/resources
  • Identify potential resourcing solutions External recruitment/Internal/College/University
  • Be responsible for the recruitment authorization process
  • Partnering the recruitment team on sourcing/campaigns
  • Advising on Interviews for the HODs
  • Be responsible for Terms and Conditions, Offers and On Boarding
  • Act as the first line of contact in Human Resources for any employee relations issues involving employees between entry level and HOD
  • Ensure that the HRGM is made aware of any sensitive employee relations issues that arise as appropriate
  • Support, develop and coach people managers to manage employee relations issues using EHLs policies, procedures and best practice, ideally resolving issues where possible informally
  • Advise on occupational health issues, seeking specialist advice as appropriate
  • Be responsible for LandD performance in specific clusters
  • Capture learning and development trends and needs up to HOD level and provide appropriate inventions
  • Partner with Learning and Development to identify and deliver training as required on an annual basis
  • Manage all promotions up to HOD level in consultation with the GM and relevant SDL to ensure reflection of competence, diversity and comparability with like for like roles across the business
  • Work with local leaders to ensure any salary revisions are aligned within new roles
  • Responsibility for Talent Mapping
  • Support the Recruitment team to manage the talent profile within hotels at all grades
  • Highlight trends in specific hotels and feed through to GM working together to agree any appropriate actions
  • Support, develop and coach HR Officers and HR colleagues, with their personal and professional development, ensuring that they are appropriately involved in operational issues and project work as appropriate
  • Support the HRGM with any company or functional specific change programmes ensuring that they provide a value adding service in all change management programs
  • Support the HRGM with the Salary Review Process up to and including Senior Management
  • Working with HRGM to identify the issues by Hotel / Function which need to be considered and factored into strategy.
  • Manage deemed salary reviews as appropriate
  • Partner with HRGM in the implementation of the strategic HR Plan, projects and initiatives at EHL to positively add value to both our business and employees
  • Identify local project and HR initiatives in line with local needs working with the relevant people to gain additional support and leverage
  • Partner with key stakeholders within Centres/Functions to ensure that all HR projects
  • and initiatives are appropriately communicated and implemented on a local basis
  • Support, partner and develop HR Officers in the implementation of HR Projects
  • and initiatives where appropriate
  • To promote the use of HR systems policies and processes, challenging appropriately
  • as necessary
  • Manage exit processes for staff, carrying out exit interviews etc.
  • Advice managers on use of services of non-employees e.g. Consultants, Contractors,
  • Temporary Workers, Visiting Tutors etc.
  • In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by members of the HRGM from time to time

Key Requirements


Key Requirements

  • Experience in the complete recruitment cycle from screening, short listing, interviewing, negotiating and closing
  • Well versed with search engines, job portals, internet surfing, resume management
  • Has excellent communication skills (verbal and written) and ability to liaise effectively with staff at all levels
  • Is a team player with outstanding inter-personal, negotiation and organisational skills
  • IT literate with experience of Human Resource Management Systems
  • Has Good command of English
  • Has Knowledge of EHL systems and procedures
  • Is confident in their ability to communicate and establish rapport
  • Has the ability to relate to, communicate with, and motivate employees to sustain high performance and quality levels
  • Has the ability to manage to and achieve budget goals by analysing historical data and forecasting costs and revenues

 We Believe In Developing and Delighting Our Hosts So You Will Receive:

  • Competitive Salary
  • Complimentary 2 night stay in a luxury Edwardian Hotel of your choice (after two years service)
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, friends and family
  • Discounts on food and beverage up to 30% in all Edwardian restaurants and bars
  • Discounts on Spas and beauty treatments
  • Hot meals and salad bar, teas, coffees and juices provided each day
  • Uniforms provided per role requirement

All Hosts must have valid permission to live and work in the United Kingdom. Verification of documentation will be undertaken as part of the recruitment process.


Job Snapshot

About Us

Welcome to Edwardian Hotels London.

Edwardian Hotels London is a collection of luxury hotels in central London, Heathrow, and Manchester. Our hotels provide luxury without pretension. Individually designed rooms, the latest technology, new meeting spaces, chic restaurants and bars and service that focuses on every detail of your stay, so that you do not have to.

With an enviable collection of distinctive hotels and restaurants such as The May Fair Hotel, Radisson Blu Edwardian London Hotels, Steak and Lobster, Scoff and Banter, May Fair Kitchen, Annayu and May Fair Bar; in the most desirable locations of the UK's most vibrant cities, Edwardian Hotel's vision is unique: To Be Memory Makers.