Restaurant and Bar Service Assistant
at Edwardian Hotels London - Careers Site

Date Posted: 01/12/2018

Job Description



Corporate/Radisson Blu Edwardian Berkshire/ 9719_25077_RPT_F01


At the heart of Edwardian Hotels London is a simple founding belief, that from back of house to the boardroom we are all Hosts. Everyone is encouraged to express their individuality and initiative, and to bring their passion to work. (We may wear uniforms, but we don’t believe in uniformity.)

Everything we do is driven by a desire to exceed our guests’, clients and partners expectations. To surprise and delight. To make the time our guests choose to spend with us genuinely exceptional. So that even the shortest stay with us, will last long in their memory. Everyone who works here does this every day across our portfolio of brands, in highly prestigious locations in London and beyond.

For 40 years Edwardian Hotels  London has built upon this ambition, and as a family owned company we’re proud of the freedom our independence gives us to grow our business on a relentless and memorable curve – upwards.

With an enviable collection of luxurious distinctive hotels and restaurants such as The May Fair Hotel, Radisson Blu Edwardian London Hotels, Steak and Lobster, Scoff and Banter, May Fair Kitchen, Annayu and May Fair Bar; in the most desirable locations of the UK's most vibrant cities, EHL's vision is unique: To Be Memory Makers.

Being a Memory Maker as a Food and Beverage Service Assistant

In this role, you will become part of the Edwardian family and work within Food and Beverage in Radisson Blu Edwardian Berkshire

A day in the life of a Food and Beverage Service Assistant

Every day has something different to offer. Theres never a dull moment from meeting new friends to getting ready to meet new friends. Creating that special memory for our guests takes real passion and practice, we do lots of both here. We work hard but we also play hard, work should be fun as well as rewarding.

Key Requirements


Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Be a warm and friendly host welcome guests in a warm and genuine manner.
  • Deliver service with a WOW, from taking orders to delivering the finished product with a high level of customer service and a winning smile, making that special memory.
  • Prepare all areas and equipment in order to be ready to deliver an exceptional service.
  • Be confident in handling cash and payments in accordance with the company standards.
  • Keep all areas clean, organised and tidy before and on-going during hours cleaning front of house and back of house areas where necessary.
  • Manage guest expectations in a confident and timely manner, taking responsibility to ensure that our customers requests are fulfilled to the best of your ability. Using your own initiative as an individual and team to execute a memorable experience for the guest.
  • Ensure all health and safety and operational procedures are adhered too
  • To maintain and achieve a high level of product knowledge using this knowledge and your personality to become a confident seller of the menu.

To be successful in this role, we are looking for someone who can demonstrate the right attitude, behaviours, skills, and values in order to be the very best at what they do.

You will have the following:

  • Good command of the English language and communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or within a team
  • Passion of food and beverage


 We Believe In Developing and Delighting Our Hosts So You Will Receive:

  • Competitive Salary
  • Complimentary 2 night stay in a luxury Edwardian Hotel of your choice (after two years service)
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, friends and family
  • Discounts on food and beverage up to 30% in all Edwardian restaurants and bars
  • Discounts on Spas and beauty treatments
  • Hot meals and salad bar, teas, coffees and juices provided each day
  • Uniforms provided per role requirement

All Hosts must have valid permission to live and work in the United Kingdom. Verification of documentation will be undertaken as part of the recruitment process.


Job Snapshot

  • Employee Type: Full-Time/Part-Time
  • Location: London, Greater London
  • Experience: Not Specified
  • Date Posted: 01/12/2018

About Us

Welcome to Edwardian Hotels London.

Edwardian Hotels London is a collection of luxury hotels in central London, Heathrow, and Manchester. Our hotels provide luxury without pretension. Individually designed rooms, the latest technology, new meeting spaces, chic restaurants and bars and service that focuses on every detail of your stay, so that you do not have to.

With an enviable collection of distinctive hotels and restaurants such as The May Fair Hotel, Radisson Blu Edwardian London Hotels, Steak and Lobster, Scoff and Banter, May Fair Kitchen, Annayu and May Fair Bar; in the most desirable locations of the UK's most vibrant cities, Edwardian Hotel's vision is unique: To Be Memory Makers.