Cafe Supervisor (17625)
at Enchantment Group

Date Posted: 12/5/2019

Job Description

Job Description

Job Details
Level Experienced
Job Location Mii amo Spa - Sedona - Sedona, AZ
Position Type Full Time
Education Level High School
Salary Range $18.00 - $18.00 Hourly
Job Shift Varies
Job Category Restaurant - Food Service

Basic Function: Supervise and administer Front of House operations for Mii amo Cafe, assist in the coordination of new ideas in guest service, service training and product enhancement. Supervise employees and administer in accordance with department and resort policies

Work Performed:

  1. Supervise Mii amo Cafe to insure compliance with resort management objectives and the health and safety of all employees and guests
  2. Control inventory and order all necessary liquor, beer and wine for Mii amo Café operations
  3. Control inventory and order all necessary administrative and grocery items for Mii amo Cafe operations
  4. Control and maintain adequate supplies of all small wares, utensils and equipment for proper operation
  5. Perform monthly inventories for both food and beverage items in Mii amo Café
  6. Perform China, Glass and Silver inventories
  7. Maintain established service levels to ensure a consistent Guest experience at a high quality level
  8. Act as an ambassador of Enchantment & Mii amo by speaking positively of the Resort at all times
  9. Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction
  10. Maximize profitability by constantly monitor labor costs, food costs and beverage costs as well as departmental expenses
  11. Interview, train and supervise staff
  12. Schedule staff for Mii amo Cafe in accordance with business needs and management objectives
  13. Assist with performance reviews as necessary for the department
  14. Develop incentive programs to enhance profitability within the department
  15. Train all service staff in established Food and Beverage service standards and resort policies
  16. Responsible for staffing levels, scheduling, evaluating and disciplining departmental team members as required
  17. Other duties as assigned

Supervision Exercised: Bartenders, Servers, Bussers, Host/ess and Food Runners

Supervision Received: Cafe Manager

Responsibilities and Authorities:

  1. Work closely with all departments to ensure guest service levels are being met
  2. Deal effectively with all departments with regular communication
  3. Supervise and manage Café operations in absence of Café Manager

Minimum Requirements:

Bachelor’s degree from four-year College or university; or equivalent related work related experience and/or training. Prefer 1 year prior supervisory skills and hotel/resort food and beverage operations experience. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills. Must maintain current food handler’s certification

Physical Requirements:

  • 30% Sitting
  • 70% walking, standing and bending
  • Lifting/carrying up to 50 lbs.
  • Hearing and manual dexterity
  • Distance vision 1-3 feet
  • Ability to drive golf cart on occasion as necessary

Job Snapshot

About Us

Enchantment Group

As an industry innovator and trusted leader in the management of hotels, resorts, residential communities, destination spas, and golf courses, Enchantment Group offers a unique mix of expertise, management acumen and insight. Our approach is disciplined, team-oriented, and centered around providing tremendous value to our investors and their shareholders.

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