Desktop Engineer
at Engage Partners, Inc.

Date Posted: 3/19/2020

Job Description

We're seeking a Workstation Engineer for a FTE opportunity located in the Bay area, CA.


Job Summary
The Workstation/Systems Engineer possesses a comprehensive and deep understanding and support/management of the Windows Desktop platform in a diverse enterprise environment.  Primary responsibility includes day to day diagnosing, troubleshooting and resolution of complex core OS related issues in a timely, efficient and cost-effective manner as well as architecting, building, and implementing new core OS related technologies and solutions.

Essential Functions

Tier 3 support of Windows desktop environment

Diagnose, troubleshoot and resolve complex Windows desktop related environmental issues

Diagnose, troubleshoot and resolve issues with CEE owned applications as they apply to the OS.

Work with application owners and vendors in the diagnosing, troubleshooting and resolving issues

with OS and applications.

Work with AD team in diagnosing, troubleshooting and resolving AD/GPO related issues

Work with O365 team in diagnosing, troubleshooting and resolving local client side issues.

Work with SCCM team in diagnosing, troubleshooting and resolving software deployment, software update

and/or OSD related issues.

Respond to requests for assistance from Service Desk, Field Service and/or Project Teams

Manage support tickets and queue

Assist in the design, build and implementation of future OS

Assist in Windows 7 to Windows 10 migration.

Proactively look for improvement and efficiencies


Equal Opportunity Employer Organization strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, organization does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. 


Job Requirements

Minimum Qualifications 

Education: Bachelor's degree in a work-related field/discipline from an accredited college or university

Experience: Three (3) years of progressively responsible and directly related work experience. 

Preferred Licenses/Certification

Microsoft 365 Certified: Modern Desktop Administrator Associate 


Preferred Knowledge, Skills, and Abilities

Microsoft Windows 7 and Windows 10

Overall Microsoft Platform (AD, GPO, DNS, etcetera)

Microsoft SCCM

Microsoft Intune

Microsoft Autopilot

Desktop Environment design, build and implementation

Windows image creation and management (Task Sequence, PXE, MDT, USMT, Driver management, Win10 servicing, etcetera)

MBAM/BitLocker Encryption



Security Updates/Patching

Application packaging

Automation and scripting

VB Script / PowerShell

Strong troubleshooting acumen

Ability to utilize online resources to research, determine and implement solutions

Ability to effectively interact with all internal and external stakeholders involved in desktop systems support, as well as customers at all levels in the organization.

Strong task and time management skills, excellent oral and written communication skills, and strong technical expertise on all aspects of end user systems.  


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Job Snapshot

About Us

Join a winning team that gets the job done right. At Engage Partners, Inc., we focus on excellence in the industry of staffing solutions. We work hard every day to get it right and get it done – the right employees, the right businesses, the right time.

There’s a reason why we have been around for decades. Engage Partners, Inc. has a wealth of experience matching people to their prospective employers (and vice versa). We have the ability to provide the opportunity for long-term career paths or temporary project assignments, temporary or full-time positions, executive management recruitment or attracting seasonal assistance. We work with a strong, diverse network of organizations across the country that are always looking for top-notch candidates to fill their open positions. From small business start-ups to Fortune 100 companies, we want your next job to be the one you’ve been waiting for.

We are a full-service staffing agency with opportunities for employment all across the U.S. Our recruitment efforts are focused on professionals in many areas of expertise:

  • Healthcare IT
  • Healthcare / Clinical & Non-Clinical
  • Administrative & Office Professionals
  • Information Technology
  • Sales & Marketing
  • Finance & Accounting
  • Pharmacy
  • Engineering, Energy & Green Technologies

Come see why our clients and our candidates seek out the level of service that makes the Engage Difference: We speak with our clients, not to them. Authoritative and approachable, it's always about the dialogue. Direct and to the point. Let's create solutions, not additional work.

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