Service Desk Associate
at Engage Partners, Inc.

Date Posted: 5/20/2019

Job Description

Are you a Service Desk or Help Desk Associate seeking a new career opportunity? If so, we are hiring. See details below. 2 openings.

Now Hiring: Service Desk Associate
  •         Location: TX
  •         Perm, FTE only. This is not a contract. You must be local or willing to relocate.
  •         Salary + Benefits

Job Requirements:
  • Minimum of 2 yrs.' experience in a team environment.
  • 2-5 years of work experience in a Call Center/Service Desk.
  • Personal Effectiveness Ability to communicate, influence, lead and manage self-development and leadership thinking
  • Must be detail oriented while handing multiple concurrent tasks and/or projects with minimal supervision.
  • Thrives in an environment of multiple shifting priorities.
  • Strong analytical skills; excellent oral and written communication skills; excellent problem-solving skills; ability to think strategically and act tactically.
  • Able to address conflict with others constructively.
  • Effective at building trust in relationships with other employees and managers.
  • Manages different audience needs with a customer-focused orientation.
  • Able to work independently and successfully in team environment and interface effectively with senior management.
  • Offers ideas and suggestions to support achievement of goals.
  • Applies concepts of project management & resource allocation.
  • Understands big picture and creates effective solutions through understanding cause and effect.
  • Must be capable of forward thinking to plan for future technology needs and foresee trends.
  • Ability and desire to quickly learn new technologies and concepts.
  • EDUCATION: Bachelor's Degree in Information Technology or related field reqd.
  • CERTIFICATE REQUIRED: Any entry level Microsoft Certification Network + certification is a definite plus

Please email your updated word version resume (No PDFs please) to [Click Here To Join] and reference Job# 8735 in the subject line.


Job Snapshot

  • Employee Type: Full-Time
  • Location: Houston, TX
  • Job Type: Other
  • Experience: At least 2 year(s)
  • Date Posted: 5/20/2019

About Us

Join a winning team that gets the job done right. At Engage Partners, Inc., we focus on excellence in the industry of staffing solutions. We work hard every day to get it right and get it done – the right employees, the right businesses, the right time.

There’s a reason why we have been around for decades. Engage Partners, Inc. has a wealth of experience matching people to their prospective employers (and vice versa). We have the ability to provide the opportunity for long-term career paths or temporary project assignments, temporary or full-time positions, executive management recruitment or attracting seasonal assistance. We work with a strong, diverse network of organizations across the country that are always looking for top-notch candidates to fill their open positions. From small business start-ups to Fortune 100 companies, we want your next job to be the one you’ve been waiting for.

We are a full-service staffing agency with opportunities for employment all across the U.S. Our recruitment efforts are focused on professionals in many areas of expertise:

  • Healthcare IT
  • Healthcare / Clinical & Non-Clinical
  • Administrative & Office Professionals
  • Information Technology
  • Sales & Marketing
  • Finance & Accounting
  • Pharmacy
  • Engineering, Energy & Green Technologies

Come see why our clients and our candidates seek out the level of service that makes the Engage Difference: We speak with our clients, not to them. Authoritative and approachable, it's always about the dialogue. Direct and to the point. Let's create solutions, not additional work.

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