Software Quality & Customer Satisfaction Manager
at Engage Partners, Inc.

Date Posted: 3/9/2020

Job Description

We are looking for a Software Quality & Customer Satisfaction Manager to join our team in Billerica, MA


•        Lead a small goal oriented software quality assurance team.  Coordinates and monitors the scheduling, development and testing of company software deliverables.

•        Act as interface between the software development team and technical support organization

•        Acts as advisor to quality assurance team regarding deliverables, including tests, documentation, and installation support.



•        Requires a bachelor's degree and at least 5 years of experience in software controlled hardware or in a related area.

•        Familiar with standard concepts, practices, and procedures within a particular field.

•        C /C# /C++ programming Experience

•        .Net  Experience

•        Machine control  Experience

•        SEMI  Experience

•        Motion processing

•        Lead/ Management

•        Knowledge of modern control system hardware and the semiconductor industry is necessary

•        Effectively communicate both orally and in writing.

•        Relate ideas clearly and concisely to all levels of personnel.

•        Ability to travel up to 15% is desirable.

Job Snapshot

About Us

Join a winning team that gets the job done right. At Engage Partners, Inc., we focus on excellence in the industry of staffing solutions. We work hard every day to get it right and get it done – the right employees, the right businesses, the right time.

There’s a reason why we have been around for decades. Engage Partners, Inc. has a wealth of experience matching people to their prospective employers (and vice versa). We have the ability to provide the opportunity for long-term career paths or temporary project assignments, temporary or full-time positions, executive management recruitment or attracting seasonal assistance. We work with a strong, diverse network of organizations across the country that are always looking for top-notch candidates to fill their open positions. From small business start-ups to Fortune 100 companies, we want your next job to be the one you’ve been waiting for.

We are a full-service staffing agency with opportunities for employment all across the U.S. Our recruitment efforts are focused on professionals in many areas of expertise:

  • Healthcare IT
  • Healthcare / Clinical & Non-Clinical
  • Administrative & Office Professionals
  • Information Technology
  • Sales & Marketing
  • Finance & Accounting
  • Pharmacy
  • Engineering, Energy & Green Technologies

Come see why our clients and our candidates seek out the level of service that makes the Engage Difference: We speak with our clients, not to them. Authoritative and approachable, it's always about the dialogue. Direct and to the point. Let's create solutions, not additional work.

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