Proposal Manager
at EVERISE

Date Posted: 11/21/2020

Job Description

Company Overview C3 is a global provider of contact center services for corporations who view customer care as a strong component of their growth and brand development strategies.  C3 builds solid partnerships with its clients based on mutually determined business objectives.  Our service offerings include; contact center services, web services, data analysis, back office solutions and consulting services.  Although C3 is a global organization, the company prides itself on delivering boutique level client service aboard a foundation of operationally and technologically sound practices on par with any of the other leading providers in the industry.  Consistency across our centers, regardless of geography, is at the core of our operating philosophy.



Proposal Manager

Position Purpose: The successful candidate will have experience developing and reviewing proposals; including RFPs, RFIs, RFQs, etc. This person will be the first line for proposal development and developing compelling proposal content or the Business Outsourcing (BPO) industry. 

Job Responsibilities

  • Determine proposal content by studying RFIs/RFPs and attending strategy meetings
  • Converts highly technical information into convincing, credible sales material, differentiating the organization from competitors
  • Revise content based on feedback from management and SMEs
  • Follows and maintains procedures on proposal development
  • Collaborates with team members to ensure attractive, precise, and professional results
  • Develops efficient processes for preparing and releasing regular content deliverables
  • Proposes new, creative ideas to drive customer engagement
  • Audits and proofreads all written content for spelling, punctuation, grammar, and clarity
  • Researches industry information, conducting internal and external interviews as needed, to develop competitive bid responses and presentations
  • Maintains quality results by using templates and following proposal writing standards
  • Project manages the proposal process by creating a list of tasks, assigning owners, and maintaining the overall schedule for multiple, simultaneous proposals
  • Ensures proposals are prepared and completed according to the instructions
  • Ability to prepare high-level presentations

Qualifications

  • Bachelor’s degree in marketing, business, or related field, or equivalent knowledge required
  • A minimum of five to seven years of proposal experience is required
  • Excellent communication skills with proven ability to present written information in a professional manner
  • Strong proficiency in MS Word, PowerPoint, Excel, Outlook required
  • Experience with Adobe Creative Cloud
  • Knowledge of BPO Industry
  • Strong attention to detail with the ability to plan and multi-task in a deadline-driven environment
  • Team player with outstanding written and verbal communication skills in the English language

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.  Become a FAN today, and be on your way to a rewarding career!

Job Snapshot

About Us

At Everise, we are in the business of elevating experiences for both the brands of tomorrow and all of our valued employees. We do this by creating a people-first culture that celebrates diversity and incubates innovation.

Be recognized for your hard work and achievement. We have a sharp eye for potential, and we reward our people through recognition programs, performance awards, and celebrations. We ensure a supportive work environment with initiatives that push personal growth and career advancement.

Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world, we believe great things happen when we work with people who think differently from us. Find a job you'll love in one of our award-winning experience centers in the US or through our robust Work-at-Home program. Apply today!

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