Traveling Business Office Manager
at Facility Support Company

Date Posted: 7/17/2020

Job Description

 SUMMARY OF POSITION: The Traveling BOM is responsible for supporting and providing assistance with business office functions, billing and accounts receivable at the facility level for assigned facilities. The Traveling BOM will also serve as “acting” Business Office Manager when there is a vacancy. The Traveling BOM works extensively with business office staff, Administrators and Regional Management.


  • Provide onsite “hands-on” support and serve as a resource for Business Office Managers with particular emphasis on assigned facilities with significant accounts receivable billing and collection issues or excessive workloads.
  • Reconcile, bill, re-bill and assist in the overall “clean-up” of accounts receivable for all payor types including but not limited to Medicare, Medicaid, Private Insurance, HMO, VA and Hospice.
  • Assume acting BOM responsibilities during the absence of a Business office Manager and until a full-time replacement is hired and trained.
  • Assess the business office function and provide observations and recommendations for improving it. This includes but is not limited to the assessment of the quality of staff and adherence to policies and procedures.
  • Coordinate with the Nursing Home Administrators for buildings assigned, Regional Vice President (RVP) and Regional Field Accountant (RFA); establish priorities and monthly work plans including obtainable goals and objectives. Each monthly work plan should include a summary on the achievement of the prior month’s goals and objectives. Contact facilities/Administrators prior to a visit to discuss the objectives of the visit. Ongoing communication with the central billing office, Administrators and RVP’s/RFA’s regarding significant issues.
  • Other duties as assigned


  • There are no supervisory responsibilities for this position.

Job Requirements


  • The ability to communicate information and ideas in writing so others will understand.
  • The ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers, and other facility staff.  Possess special interest in working with long-term care residents and the elderly.
  • The ability to choose the right mathematical methods or formulas to solve a problem.


  • Computer literacy skills (Microsoft Outlook, Microsoft Office, Internet)
  • High School Diploma required
  • Three to five years of professional experience and/or training; or equivalent combination of education and experience.
  • Experience with Skilled Nursing Facility accounts receivable billing and collections required.

The employee may be required to work beyond normal hours and on weekends, holidays, evenings and nights as needed. Extensive travel is required, maybe up to 100% of the time. The noise level in the work environment is usually quiet to moderate.

Equal Opportunity and Drug-Free Work Place

Job Snapshot

  • Employee Type: Full-Time
  • Location: Orlando, FL
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 7/17/2020

About Us

Facility Support Company is a progressive leader in providing a full range of consulting services Nationwide.

Facility Support Company’s goal is to keep pace with the challenges that are reshaping America’s healthcare future and to take an active role in adapting alternatives to meet those challenges.

The Facility Support Company’s team consists of experienced professionals with over 250 years of combined expertise in the management of healthcare operations.

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