Customer Service Representative
at First Heritage Credit

Date Posted: 5/21/2019

Job Description

We are seeking outgoing, self-motivated, competitive individuals who are reliable, honest and looking for a career opportunity. Although the Customer Service Representative is an entry level position with First Heritage Credit, it is very important to the success of the branch.  

We have established a Clerical career path for CSR’s that include advancement to Sr. CSR and to Customer Service Manager (CSM). At any time during your career, based on performance, you can request to enter the Management career path.

                                                                   

Responsibilities:

  • Providing superior customer service, both on the phone and in person, to present and potential customers.•
  • Performing a variety of cash control and customer service functions including posting payments, preparing loan documents and balancing a cash drawer.
  • Maintaining loan files for 100% compliance with company policies and procedures.•
  • Other functions include but are not limited to completing and processing loan applications, contacting present customers for late payments, answering phones, photocopying, filing, etc.•
  • Other requirements assigned by Management, based on the staffing and marketing needs of the branch.

Job Snapshot

About Us

Careers with 1st Heritage Credit

First Heritage Credit is the perfect place to start a career in consumer finance. With operations in over 80 branch offices in Mississippi, Louisiana, Tennessee, South Carolina and Alabama, we’re looking for motivated and customer focused individuals to start a career with us.

Our goal is help our clients achieve their goals by providing our customers with a convenient and dependable source for additional cash when they need it. Whether it’s through one of our branch offices, or applying for a loan online, we review all applications whether one’s credit is excellent or one has had past credit problems.

When given a choice between intelligence and wisdom…choose wisdom.” Jim Hill, CEO

We pride ourselves by providing fast and friendly service, and our employees are critical to our success. We allow our local branch managers autonomy as they make loan decisions based on their understanding of the community and the consumer finance industry.

We promote from within and offer advancement opportunities for all of our employees. By providing extensive training and career growth, we invest in each employee’s success. We promote a drug free and smoke free environment, and we offer competitive compensation and comprehensive benefits for all of our employees.

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