Date Posted: 2/21/2021

Job Description

the Senior Director of Operations – Monroe Region will be responsible for program growth, operational success, and expansion of new service lines in the Monroe County region. This includes oversight of the regional mental health outpatient clinic, HCBS service lines, and care management service lines currently in operation with varies degrees of direct supervision of staff dependent on program need. The following duties will apply:


1. Facilitates motivational team building and group supervision through working with program leadership.

2. Provides direct supervision for program leadership on a regular basis by various audits and observations.

3. Complete staff evaluations as prescribed by the agency.

4. Lead and participate in general, staff, in-service, community partnership, and supervisory meeting.

5. Maintain required reporting, records and statistics as developed and directed.

6. Develops and maintain positive and effective relationships with community groups, referral sources and service agencies.

7. Recruits, screens and interviews prospective staff. Assess staff training needs and assist in the development of those needs.

8. Participate in community presentations and training programs.

9. Training of all new direct reports.

10. Assure coordination of care including appropriate follow up with referral sources.

11. Contribute to the development and implementation of policies and procedures as well as new/yet developed service lines.

12. Will utilize a collaborative approach with all leadership and programs.

13. Perform other duties and functions as directed.

Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a growing, not-for-profit behavioral health and substance abuse treatment provider with decades of experience and multiple innovative program located throughout the Finger Lakes Region. Our services include outpatient, residential, crisis center, vocational, housing and youth services. We pride ourselves on being committed to the professional development of all our staff and if that is important to you, we invite you to choose FLACRA!

Sunday - Thursday Days at Maxwell Hall

Job Requirements

Minimum Qualifications:

Minimum Qualifications: Master’s Degree in Health/Human Services and three years administrative experience. Valid NYS Drivers’ License. Must be a Licensed Clinician or RN.

English / Spanish a plus.   

Experience with E-Record preferred.   

The Finger Lakes Addictions Counseling & Referral Agency, Inc.  (FLACRA) is a growing, not-for-profit substance abuse treatment provider with decades of experience and multiple program locations throughout the Finger Lakes Region.  We are currently expanding services which include outpatient, residential, crisis center, vocational, housing and youth services. 

Excellent benefits package.

Resume and cover letter to:  [Click Here To Join] or mail to Attn: HR, 28 E. Main Street, Clifton Springs, NY 14432

Job Snapshot

About Us

FLACRA offers comprehensive treatment and compassionate help for those affected by alcohol and substance abuse. We believe addiction is a treatable disease.

Founded in 1973, FLACRA is a private non-profit substance abuse treatment provider with decades of experience and a number of program locations throughout the 5 county Finger Lakes Region. Services include a crisis center, multiple outpatient clinics and residential facilities, as well as vocational and housing services. Over 5,000 people are served each year.

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