Medical Assistant - OB/GYN
at The GW Medical Faculty Associates

Date Posted: 12/11/2019

Job Description

Provides administrative support and clinical assistance for Physicians, Midwives, Nurse Practitioners and patients for the Department of Obstetrics and Gynecology

Essential Administrative Duties and Responsibilities:

1. Schedules patient appointments, tests and procedures using a computerized scheduling system; prepares appointment notices; provides patient instructions verbally or in writing in order for patient to prepare for appointment.

2. Obtains, document and verifies patient demographic, financial and insurance information using a computerized scheduling system.

3. Performs pre-registration activities to gather demographic information; determines medical insurance coverage; identifies patients with delinquent accounts; confirms appointments; and registers patients into a computerized system.

4. Performs patient appointment maintenance activities, as necessary, to assure patient appointment history is accurate.

5. Collects payment due at time of appointment as well as payments for unpaid balances; prepares receipts for all monies collected; provides copies for reception area, billing office and the patient.

6. Receives callers and takes messages as necessary.

7. Receives, sorts, opens and distributes mail.

8. Arranges, coordinates and schedules procedures and surgeries, including pre-operative testing, pre surgical and post operative appointments, obtains insurance pre-certifications and authorizations

9. Mail out all clinical correspondence for physician(s)

10. Other miscellaneous administrative duties

Touchworks/IDX/Touch Chart
1. Manage Call In/Rejected Rx task list

2. Reschedule bumped appointments

3. Scan information into charts and print information from electronic records when needed

4. Prioritize and complete all tasks with documentation if necessary reassign appropriately

5. Task or fax procedural reports, labs & reports to referring physicians

6. Check task list and process messages if necessary (Follow My Health etc.)

Essential Clinical Duties and Responsibilities:
1. Assists physicians during examinations and procedures, which may include pelvic exams, or other clinical procedures.

2. Obtains patient vital signs, to include height, weight, blood pressure, temperature, pulse and respiration.

3. Administers intramuscular injections as prescribed by the physician (this duty can only be performed after the incumbent has demonstrated competency by an RN or physician).

4. Performs a variety of patient testing and screening, which may include TB testing hearing and vision screening, EKG exams and similar functions.

5. May perform phlebotomy and some laboratory testing as assigned, to include receiving laboratory results and communicating test results to physicians and patients, explaining test procedures to patients and scheduling patients for follow-up tests or treatments as directed by a physician or RN.

6. Completes various forms as required, to includes reviewing charts for accuracy and completeness of necessary data.

7. May assists with other support activities, to include packaging and sterilizing equipment and supplies, ensuring that expiration dates have not passes; taking inventory of supplies, equipment and medication; and triaging telephone calls and entering patient information at the referral desk.

8. Maintains and improves knowledge and expertise through continuous training, to include CPR certification and sterilization techniques.

9. Communicates problems and concerns to supervisors, and provides input to support total quality improvement activities.

10. Assist in maintaining patient areas in a clean and safe manner.

11. Performs other work-related duties as requested.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school graduation or an equivalent combination of education, training and experience is necessary. Certification as a Medical Assistant, plus six months of general patient care experience is necessary.

Three years of administrative experience in a fast-paced healthcare setting. Experience working with patient records, billing and scheduling in a clinical setting is needed for this position. Typing skill of 30 WPM is necessary. Two years of customer service experience in a patient care environment, to include six months experience in patient scheduling, is preferred. Experience utilizing a computerized patient scheduling system or computer terminals is necessary. Familiarity with medical insurance and medical terminology is preferred along with referral and prescription intake experience. Knowledge of IDX patient scheduling/ registration systems is preferred. Bi-lingual preferred.

Job Snapshot

About Us

Welcome to The GW Medical Faculty Associates

We are the largest multi-specialty physician practice in the Washington, DC area. When you choose to work for us, you choose to help improve people's health care experience on a daily basis. We seek qualified professionals, from all backgrounds and disciplines, to join our family of physicians and staff. Come join our exciting team as we reshape trends through our innovations and commitment to providing excellent healthcare.

The GW Medical Faculty Associates is an equal opportunity employer who recognizes the value of diversity. Applicants are considered for applicable positions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, marital or veteran status, disability, or any other category protected under federal, state, or local law.

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