Patient Services Specialist Float - AHI (Breast Center-Rockville)
at The GW Medical Faculty Associates

Date Posted: 11/26/2019

Job Description

Position Summary
Greets patients; schedules and registers AMG-MFA patients; performs payment collection process; and provides other administrative and customer-related duties including but not limited to in-processing and out-processing support as needed to provide an excellent experience for AMG–MFA patients and support for providers. 
 
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Education   
High school graduation is necessary. Two years of college is preferred.
 
Experience
Two years of experience in providing customer services is necessary, preferably at least a year in physician office and/or ambulatory care setting.   At least a year performing patient scheduling is preferred.  Experience utilizing a computerized patient scheduling system or computer terminals is necessary.  Familiarity with medical insurance and medical terminology is preferred along with referral and prescription intake experience.  Typing skills of 30 WPM is required.  Knowledge of  patient scheduling/registration systems is preferred.
 
Competencies
Must have excellent verbal and written communication skills. Must be able to communicate providing verbal feedback in a professional manner. Must be able to follow and understand instructions, and react favorably in all work situations.  Must have strong interpersonal skills and be mentally adaptable and flexible in dealing with a variety of people at various levels within and outside the Medical Faculty Associates (MFA).  Must be able to do math calculations and input data into the computer.

Job Snapshot

About Us

Welcome to The GW Medical Faculty Associates


We are the largest multi-specialty physician practice in the Washington, DC area. When you choose to work for us, you choose to help improve people's health care experience on a daily basis. We seek qualified professionals, from all backgrounds and disciplines, to join our family of physicians and staff. Come join our exciting team as we reshape trends through our innovations and commitment to providing excellent healthcare.

The GW Medical Faculty Associates is an equal opportunity employer who recognizes the value of diversity. Applicants are considered for applicable positions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, marital or veteran status, disability, or any other category protected under federal, state, or local law.

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