Practice Manager
at The GW Medical Faculty Associates

Date Posted: 11/8/2019

Job Description

Position Summary

Manage all aspects of departmental administration up to 45 providers to including financial operations, faculty affairs, the human resources and other diverse issues. Provide leadership and management when coordinating these activities; to collaborate with Department Chair, PGA and other members of MFA administrative team in achieving the goals and objectives of the department of Medicine and the MFA.  Ensures successful integration of new faculty and administrative support staff to continually enhance departmental programs and mange cost, improve revenue, and enhance clinical quality, patient safety, service and employee engagement.

We are looking for two Practice Managers to split some of the Medicine Departments. The first Practice Manager for                ( Rheumatology, Allergy, & Endocrine), the other Practice Manager will focus on ( Cardiology, Pulmonary, and Gastroenterology).

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  1. Oversees the day-to-day non-clinical activities, leadership and general management of the department operations, financial performance, and budget. Ensuring a high level of productivity. These functions include, but are not limited to, provider schedules, administrative support of the department.     
  2. Operational responsibility for the routine business functions through administrative supervisors including support staff to ensure maximum utilization of resources and the efficient delivery of services of assigned practice(s).
  3. Coordinates, in conjunction with the PGA, Physician leader(s) and Clinical Nurse Manager, the human resource functions for non-clinical staff including hiring, performance evaluation, counseling, terminations, promotions, wage/salary adjustments, disciplinary decisions and grievance procedure; coordinates, in conjunction with the physician leader, the logistics of administrative human resource functions for clinical staff; assists in the development and implementation of programs designed to retain staff and enhance team work among working groups; oversees payroll activities of patient care support staff.
  4. Participate and assist with all financial management activities including the development of annual operating and capital budgets; monitors performance against the budget on a monthly basis, explaining variances and taking corrective action as necessary. Generates an action plan to address financial issues. Monitors operation of a budget-sensitive service model, including departmental staffing requirements and productivity levels. 
  5. Develops group practice orientation for new hires; coordinates the training of non-clinical staff; leads multi-disciplinary team in providing a strong and consistent customer service orientation; maintains records on training activities.
  6. Develops and implements a system to ensure that establishes policies, goals, and objectives are achieved and in compliance with the department and system policies and procedures, standard practice of the profession, and related local, state and federal codes and regulations.
  7. In conjunction with the PGA, Physician leader(s) and Clinical Nurse Manager, determines the composition and scheduling of non-clinical staff to assure the delivery of effective and cost efficient care. Involved in provider template development & management and scheduling of providers at the department locations.  Works with providers to maximize patient appointment capacity and optimize appointment access.
  8. Prioritizes workload demands, establishing productivity expectations, and cross covering functions within and across areas as needed.
  9. Continuously develops, review, implement and re-assess plans for achieving the goals and objectives of the department consistent with the strategic plan and changing needs of the MFA.
  10. Recruitment  Related Duties
    1. Maintains fluency in scheduling and billing software
    2. Maintains knowledge of regulatory requirements.
    3. Participates in MFA wide committees and training programs as necessary.
    4. Performs other work-related duties as necessary



  • A Bachelor’s Degree in Healthcare Administration or related field necessary required.
  • Master’s degree in Healthcare Administration, or an equivalent combination of training and experience is preferred.


  • Seven years of practice management experience to include patient registration, insurance verification, patient care support services management and supervisory experience is necessary.
  • Strong communication and organizational skills are necessary.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Washington, DC
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 11/8/2019

About Us

Welcome to The GW Medical Faculty Associates

We are the largest multi-specialty physician practice in the Washington, DC area. When you choose to work for us, you choose to help improve people's health care experience on a daily basis. We seek qualified professionals, from all backgrounds and disciplines, to join our family of physicians and staff. Come join our exciting team as we reshape trends through our innovations and commitment to providing excellent healthcare.

The GW Medical Faculty Associates is an equal opportunity employer who recognizes the value of diversity. Applicants are considered for applicable positions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, marital or veteran status, disability, or any other category protected under federal, state, or local law.

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