Supervisor, Cash Services
at The GW Medical Faculty Associates

Date Posted: 1/18/2020

Job Description

Supervises and directs staff assigned to cash services.  Incumbent has responsibility for resolving, and appropriately escalating operational and personnel issues that may occur in the unit.  Incumbent is also accountable for affecting positive results with cash management and supporting initiatives that affect accurate and expedient cash applications.  This position is responsible for mentoring and developing staff including maintaining staff morale.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned.
  • Provide direct supervision of staff in the daily operations of cash transactions to include: cash posting, cash reconciliation, electronic remittance advice, adjustment posting, G/L reconciliation and posting, cash related inquiries and any other cash transaction.
  • Applies technical analytical skills to review cash application problems impacting patient accounts, the G/L and other financial applications.
  • Participates in developing solutions to cash services related problems and projects with the Senior Manager and Director.
  • Communicates and coordinates with departments within the organization, especially Finance and Systems, to ensure expedient and accurate cash applications.
  • Participates in development of procedures and processes for more efficient management of cash, increase electronic processing and to maximize staffing resources.
  • Responsible for overseeing training and orientation of new hires.
  • Provides ongoing communication and training on contract and policy changes, as information is provided by the Associate Director, and Director.
  • Represents Business Office in meetings and in-services on issues that affect cash handling.
  • Reviews and assesses staff performance and provides feedback in the form of counseling (verbal and written), takes disciplinary action, and prepares evaluation.
  • Interviews candidates and provides input to the Associate Director in the selection of a candidate for hire.
  • Interacts with other sub-units and supervisors within the Business Office to resolve internal process issues or problems affecting the application of cash related transactions.
  • Prepares reports and other information regarding deposits and posted cash.
  • Oversees the process of downloading auto-posting and reconciliation of the 835 files to incoming wires and checks.
  • Reviews request for information and/or reports from Business Office sub-units and Finance and other information regarding deposits and posted cash.
  • Prepares reports on key indicators of units performance.
  • Researches, presents and implements electronic methods of performing cash related processes.
  • Develops, presents and implements audit controls.
  • Performs other duties as assigned.

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

An Associates Degree or an equivalent combination of training and experience is necessary.

A minimum of 1-2 years supervisory and financial applications experience for a physician practice of 25 physicians or larger.  A combination of education and experience is acceptable.  Proficient in using current practice management, General Ledger and cash applications technology and equipment.  Position requires intermediate level of proficiency with EXCEL, WORD, PowerPoint and other office software applications.  Excellent verbal and written communication skills required.  Must be organized, detail oriented with good interpersonal skills.  A thorough knowledge is required of business practices, patient accounting and general acceptable accounting practices.  Must have the ability to multi-task and work well under pressure to meet stated deadlines and unit targets/goals for cash related applications.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Arlington, VA
  • Job Type: Management
  • Experience: 1 to 2 years
  • Date Posted: 1/18/2020

About Us

Welcome to The GW Medical Faculty Associates

We are the largest multi-specialty physician practice in the Washington, DC area. When you choose to work for us, you choose to help improve people's health care experience on a daily basis. We seek qualified professionals, from all backgrounds and disciplines, to join our family of physicians and staff. Come join our exciting team as we reshape trends through our innovations and commitment to providing excellent healthcare.

The GW Medical Faculty Associates is an equal opportunity employer who recognizes the value of diversity. Applicants are considered for applicable positions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, marital or veteran status, disability, or any other category protected under federal, state, or local law.

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