Supvr, Ancillary Applications
at The GW Medical Faculty Associates

Date Posted: 9/21/2019

Job Description

To develop, coordinate, and motivate a team of ancillary Application Engineers and Analysts to deliver timely, excellent, technical/non-technical support to the MFA community on MFA’s ancillary applications.

5+ years of Service Management Experience in a call center
ISM Implementation
ITIL Foundation
Agile and Scrum experience
Experience working with External Customers
Conflict resolution/Customer Service Skills a must
Charge management experience preferred
Healthcare experience preferred
OS Experience
Microsoft Windows desktop and server operating systems
College degree that includes courses in computer sciences, statistics, business administration or mathematics is desirable.  Need very good software knowledge and working knowledge of hardware and hardware configurations.  ITIL Certification preferred.  Agile and Scrum training preferred.  Knowledge of healthcare delivery software a plus.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Washington, DC
  • Job Type: Other
  • Experience: Not Specified
  • Date Posted: 9/21/2019

About Us

Welcome to The GW Medical Faculty Associates

We are the largest multi-specialty physician practice in the Washington, DC area. When you choose to work for us, you choose to help improve people's health care experience on a daily basis. We seek qualified professionals, from all backgrounds and disciplines, to join our family of physicians and staff. Come join our exciting team as we reshape trends through our innovations and commitment to providing excellent healthcare.

The GW Medical Faculty Associates is an equal opportunity employer who recognizes the value of diversity. Applicants are considered for applicable positions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, marital or veteran status, disability, or any other category protected under federal, state, or local law.

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