Medical Administrative Associate
at Hartford HealthCare

Date Posted: 11/18/2019

Job Description

Work where every moment matters.

Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.

The Adult Primary Care (APC) clinic is located at 79 Retreat St. on the second floor of the Brownstone building of Hartford Hospital. APC clinic has over 9,000 patient visits annually with an average of 40-50 patients per day. We see patients for preventative annual care as well as patients with wide range of health problems such as Diabetes, High-cholesterol, Asthma/COPD and Hypertension. Staffing includes attendings, APRNs, Residents, Psychologist, Social worker, Nutritionist, Pharm D, RNs, MAs and MAAs. APC facilitates an ongoing relationship between patients and clinicians and fosters participation by patients in decision making about their health and their own care. 75% are bilingual with Spanish being their primary language. 80% of our patients have Health coverage under Medicaid. APC provides opportunities for disease prevention and health promotion as well as early detection of problems. APC guides patients through the health system, including appropriate referrals for services to other health professionals.

Job Summary:


Responsible for full range of administrative support in a medical office setting providing duties from scheduling appointments, calling pharmacies, billing patients and verifying precertifications to triaging phone calls from patients, physicians and insurance companies, while maintaining patient and business confidentiality to ensure that the needs of the internal and external customers are met. Reports to assigned supervisor.

Job Requirements

• High School Diploma required.
• Medical Administrative Assistant certification preferred.
• One to two years’ experience in a medical office setting
• Knowledge of medical terminology required.
• Bilingual English/Spanish required
• Basic keyboarding skills with proficiency in use of personal computer programs.
• Knowledge of medical coding preferred i.e.: CPT and ICD9 coding
• .Excellent communication skills.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Job Snapshot

About Us

We are always looking for dedicated, talented, and caring health professionals to join our team.

You are sure to find a position to match your skills, as we have availabilities in a wide variety of departments and entities.

Hartford HealthCare partners offer competitive salaries and benefits, as well as a stimulating work environment that inspires excellence.

Hartford HealthCare offers a comprehensive benefits program to full-time and part-time employees.

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