Unit Leader Supervisor
at Hartford HealthCare

Date Posted: 7/18/2019

Job Description

Work where every moment matters. 

Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. 

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

Department Description:

The System Support Office’s Professional and Hospital payment posting and remittance processing. Supports professional and hospital billing services for the providers of HHC’s 6 hospitals, Hartford Healthcare at Home, and Hartford Healthcare Medical Group. The department consists of teams covering all aspects of professional and hospital payment posting and remittance processing, including front end revenue cycle, payment posting, and accounts receivable. Our teams collaborate daily with other departments across the system such as Hospital billing, Operations, Finance, Compliance, AR Follow Up, Treasury, Customer Service and Self-pay, outsource vendors, etc.


Position Overview:

Supervises the hospital and professional payment posting team and remittance processing to ensure payments have been posted correctly and reconcilements done accurately. Conducts 1x1’s with each team member monthly, supports annual goals for each team member and completes yearly performance evaluations for the team member. Actively reviews daily product quality and measures quality performance. Maintains daily reports. The Supervisor is responsible for the day to day operations of the team. Tasks also include: Maintaining team member timecards, daily huddles, teaching/coaching mentoring daily workflows to the team. Provide clear expectations for the team.

Job Requirements

  • Bachelors Degree and/or appropriate certification may be required.
  • Specific work experience may be necessary. 
  • Knowledge in Lean concepts and process. 
  • Experience leading employees. 
  • Strong communications skills required - both written and verbal

We take great care of careers.


With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Newington, CT
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 7/18/2019

About Us

We are always looking for dedicated, talented, and caring health professionals to join our team.

You are sure to find a position to match your skills, as we have availabilities in a wide variety of departments and entities.

Hartford HealthCare partners offer competitive salaries and benefits, as well as a stimulating work environment that inspires excellence.

Hartford HealthCare offers a comprehensive benefits program to full-time and part-time employees.

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