Building Operations Manager, YRS
at Heartland Alliance

Date Posted: 7/27/2020

Job Description

Summary:  The Building Operations Manager will delegate and oversee the work assignments of the division’s maintenance team and will manage and coordinate the work of outside contractors.  This position will ensure that the division’s residential facilities are in good repair and free from hazards, and will regularly perform maintenance and repair duties, among other duties.

Essential Duties and Responsibilities:

  • Delegate work assignments to maintenance staff and oversee the performance and implementation of those assignments.  Work alongside staff to complete work assignments.
  • Ensure that the YRS facilities meet operating standards of OSHA and other regulatory agencies.
  • Prepare performance evaluations for assigned staff with guidance from higher level management staff.
  • Participate in interviewing, hiring, discipline, termination, and other relevant employment transactions with guidance from higher level management staff.
  • Provide training to assigned staff in appropriate facets of the position and conduct in-service training sessions as requested.
  • Assist in hiring outside contractors, including securing required quotes and negotiating rates.
  • Provide supervision to all outside contractors and assure that work is completed in a timely manner and following applicable regulations and guidelines.
  • Assist in managing the operations budget related to maintenance and repairs of the YRS facilities.
  • Establish priorities in providing repair service, and schedule maintenance projects accordingly.
  • Create and maintain a preventative maintenance schedule for major components and systems.
  • Conduct regular building audits and perform safety inspections as required.
  • Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate.
  • Repair or replace defective equipment parts, using hand tools and power tools, and reassemble equipment.
  • Ensure that the fire alarm systems and the emergency generator systems are in working order,
  • Ensure that the HVAC system, plumbing fixtures, wiring, all equipment, etc. are in good working order,
  • Ensure that all mechanical & non-mechanical equipment are up to date and meet the requirements of city code (elevator, fire extinguishers, boilers, etc.).
  • Perform routine janitorial functions, exterior and interior which also includes maintenance of grounds around the building.
  • Report hazardous or emergency conditions and identify maintenance and repair needs.
  • Respond to emergency situations, with authority to identify and implement solutions based upon perceived risk to resident’s safety or property’s financial loss.

Qualifications:   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education and/or Experience:   High school diploma or GED and five years’ experience in facility operations or as a facility supervisor.  Supervisory experience and technical training are preferred.
  • OSHA Certification: Certification must be acquired within 6 months of employment if not currently certified.
  • Communication Skills:  Ability to write, speak and interact clearly and professionally.
  • Industry Skills : Ability to operate a variety of mechanical equipment.  Knowledge of tools, equipment, and materials used in general maintenance and/or construction. Familiarity with industry compliance standards.
  • Other Requirements:  Valid Illinois driver’s license and a clean driving record

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.
  • Each YRS program site operates on a 24/7 basis, 365 days per year.  To meet both the needs of our participants and contractual obligations, employees of YRS are required to be flexible regarding scheduling and work location. 
  • Program sites are located throughout the Chicago area, including the North and South sides of Chicago, as well as the suburbs.  Employees may be required to report to any one of our locations on a temporary or permanent basis.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk and hear. 
  • The employee must be able to remain on his or her feet for most of the day.
  • The employee is regularly required to sit, stand, and walk.
  • The employee must be able to stoop, kneel and/or crawl.
  • The employee is regularly required to use hands to key, handle, or feel and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 60 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Heartland Alliance makes all hiring and employment decisions without regard to race, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, sexual identity, immigrant status, political affiliation or belief, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the Organization's AIDS Policy Statement of September, 1987. Individuals with disabilities requiring accommodation should contact the Employee Services Office at (312) 660-1431.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Chicago, IL
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 7/27/2020

About Us

It’s more than a job, it’s a purpose.


Heartland Alliance—the leading anti-poverty organization in the Midwest— believes that all of us deserve the opportunity to improve our lives. Each year, we help ensure this opportunity for nearly one million people around the world who are homeless, living in poverty, or seeking safety. Our multicultural staff are passionate about our mission and make Heartland Alliance a dynamic and exciting place to develop your career.


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