Director of Asset Building Programs
at Heartland Alliance

Date Posted: 7/13/2019

Job Description

Summary:  The Director of Asset Building Programs will provide guidance, direction, development and strategic support to programs within the Initiative area Pathways to Success reporting to its Senior Director.  This includes direct oversight of the Asset Building programs, including Meet Your Match, Family Self-Sufficiency, the IDEA Initiative, and Community Outreach, Training/Technical Assistance, Research and Evaluation.  Responsibilities include: administrative oversight and guidance of project assignments; budget oversight, hiring, training, and supervision of staff; quality assurance and improvement; contract compliance; and completion of internal and external reports, at times in conjunction with other Pathways to Success Initiative area leadership. In addition, the Director will plan, develop, and market expansion of programs externally. The Director (or designee) will represent the program at external meetings and workshops as required; and will work with internal and external entities to develop networks that meet the needs of the populations served by the programs. This position may supervise program volunteers and interns, in addition to staff and management.  Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.

Essential Duties and Responsibilities: 

  • Provides direct and administrative oversight of Asset Building programs, which may include, but is not limited to supervising contractual compliance, budgets, and program changes determined by program need or policy changes. Acts as contact for funding sources, with Senior Director.
  • Oversees program management staff, and trains them in supervisory duties, continues staff development, improves management abilities and delegates parts of reporting, Quality Assurance, etc. as appropriate.
  • Ensures accurate and timely reporting; analyses data to evaluate and make date-informed decisions
  • Assigns designee or Represents department programs on behalf of the Director to the Quality Assurance Sub-committee and acts as the Alternate Representative of Community Integrations to the HHCS Quality Assurance Committee. Completes activities or committees as required, including coordinating the timely submission of quarterly QA reports.
  • Oversees program budgets and joins Initiative area budget meetings, with Senior Director.
  • Develops proposals to secure government and private funding to support programs and service activities. Ensures funder report deadlines and contract and that contract restrictions are adhered to.
  • Contributes to the strategic plan for the Initiative area. Helps to identify new target populations and services with other management staff, thinks creatively about Initiative area expansion and structure.
  • Attends HHCS and Initiative area Directors’ meetings and acts as a leader within the Management team, volunteers to lead presentations, assists with staff development, runs trainings, as applicable.
  • Maintains confidentiality of all documents and other information. Prepares records, contracts, schedules, and other necessary documentation.
  • Assists Senior Director in improving department systems, participant quality services, program efficiencies, creatively strategizing expansion and other ideas for improvement.
  • Plans, develops, and implements a range of marketing strategies, programs, advocacy efforts and supporting communication materials to promote the organization’s related services.
  • Takes the lead on internal Asset Building department evaluation of staff, management, and programs.
  • Disseminates information to teams as appropriate, promoting transparency, along with careful judgment.
  • Adheres to professional standards as outlined by governmental bodies, NASW (and/or other appropriate professional associations), CARF and private funding sources. 
  • Subject to the supervision of the Senior Director.
  • Other duties may be assigned.

Supervisory Responsibilities:                                                 

Direct reports include the managers of Asset Building programs (IDEA, FSS, MYM, Community Outreach and any others). Is responsible, with the Senior Director for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies:  To perform the job successfully, an individual should demonstrate the following competencies.

  • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education and/or Experience: Bachelor’s degree and six years relevant experience required.  Two years of supervisory experience required.  Master’s degree, or LCPC or LCSW preferred.  May give credit towards years of experience if attained a degree higher than a Bachelor’s degree.
  • Language Skills: Proficiency in second language may be preferred. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Excellent oral and written communication skills.  Demonstrated competency in public speaking and strong interpersonal skills required.
  • Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Reasoning Ability:  Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.  Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases.  Ability to deal with a variety of abstract and concrete variables.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
  • No special vision requirements.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.

Heartland Alliance makes all hiring and employment decisions without regard to race, creed, color, age, gender, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, immigrant status, political affiliation or belief, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, or HIV infection, in accord with the Organization's AIDS Policy Statement of September, 1987. Individuals with disabilities requiring accommodation should contact the Human Resources and Administration Office at (312) 660-1433.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Chicago, IL
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 7/13/2019

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