Home Study and Post Release Services Case Manager - Bilingual/Spanish
at Heartland Alliance

Date Posted: 11/3/2019

Job Description

Summary  The Youth and Residential Services division provides residential services for unaccompanied minors; children ranging in age from infants to seventeen years old who have entered the country without documents and without their parents. Fostering an atmosphere of family and security, we attend to the emotional, legal, medical, educational, and recreational needs of the children until they can be reunited with their families either in the U.S. or in their home country.

The Home Study and Post-Release Case Manager will provide a variety of specialized services related to the processes of conducting home studies and providing post-release case management. It will include both local and out of state travel for the purpose of conducting home visits.

***This position is located in Houston, TX***

Essential Duties and Responsibilities:

  • Assess and provide a recommendation for the purpose of reunifying children with their potential sponsors, including conducting interviews and background checks and documenting findings in a comprehensive report within 30 days of referral
  • Complete home visits to meet with children and their sponsors post-release
  • Coordinate referrals and service planning in relevant areas
  • Work with children and their sponsors to encourage and ensure progress through their individual service plans
  • Continually assess ongoing changes in behavior and general conditions that could impact the safety of a participant
  • Build and maintain relationships with community services providers in relevant areas
  • Serve as point person for stakeholders in each family’s case, including legal providers
  • Participate in regular case management and staffing meetings
  • Maintain accurate records and consistently ensure the confidentiality of information relevant to children and their cases
  • Maintain records of post release services including measurable outcomes and justification for termination of services
  • Submit required reports and documentation in a timely manner
  • Provide crisis intervention when necessary, including involving Child Protective Services

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education and/or Experience:  Bachelor’s degree is required.  One year of relevant experience is required.  Experience in family reunification, home assessment and report writing, family preservation and foster care/child welfare, is preferred.
  •  Language Skills:  Bilingual ability in English and Spanish is required.  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence.
  • Licenses: A valid IL driver’s license is required. 
  • Other: Ability to successfully pass a criminal background check.  Ability to travel independently throughout relevant region.  Must have regular access to a reliable vehicle.  Ability to work during non-traditional hours such as evenings and weekends.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability, with proper training, to assist in physically restraining youth. 
  • While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
  • The employee is frequently required to reach with hands and arms.
  • The employee is occasionally required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.

Work Environment: Each YRS program site operates on a 24/7 basis, 365 days per year.  To meet both the needs of our participants and contractual obligations, employees of YRS need to be willing to be flexible in regards to work location and scheduling, each of which may be altered by program management at any time.  Employees must be willing to perform any duty that may be required due to the needs of the program. 

  • Three primary shifts are scheduled each day including weekends and holidays.  Employees may be required to work any one of these shifts.
  • All employees share responsibility for the cleaning and basic maintenance of our facilities.
  • The employee may be required to remain on Organization premises during breaks and/or meal periods and may be required to stay on Organization premises until their replacement arrives or in order to ensure the required staff to client ratio is otherwise maintained.
  • Crisis prevention and behavioral management techniques may include physically restraining and physically transporting residents. 

Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Houston, TX
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 11/3/2019

About Us

It’s more than a job, it’s a purpose.


Heartland Alliance—the leading anti-poverty organization in the Midwest— believes that all of us deserve the opportunity to improve our lives. Each year, we help ensure this opportunity for nearly one million people around the world who are homeless, living in poverty, or seeking safety. Our multicultural staff are passionate about our mission and make Heartland Alliance a dynamic and exciting place to develop your career.


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