Housing Resource Developer
at Heartland Alliance

Date Posted: 7/16/2020

Job Description

Summary: The Housing Resource Developer is responsible for locating affordable housing units, establishing relationships with landlords and property management companies, developing new resources for agency programs and participants, and involvement in collaborative advocacy and service work.  Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.

Essential Duties and Responsibilities:

  • Locates and secures appropriate private market housing units available to homeless or at risk individuals.
  • Interviews participants to determine the appropriateness of potential referral both from the perspective of the individual need and the resource referral criteria.
  • Establishes ongoing working relationships with landlords and property management companies, residential service providers, and vendors.
  • Meets with employees, landlords and service providers to help resolve conflicts that might arise with referred participants.
  • Compiles, maintains, updates and distributes comprehensive housing inventory which identifies available housing units and vacancies among residential programs.
  • Maintains and monitors a registry of clients in need of receiving services.
  • Networks with other housing service providers to ensure that the housing needs of homeless or at risk individuals are adequately addressed.
  • Assists in coordination of supportive services and identifying gaps and needs at the program level.
  • May collect program income and maintains accurate records of program income.
  • Develops and facilitates groups related to housing issues.
  • May instruct participants in budgeting skills, employment interviewing, job search skills and other specific skills necessary to achieve successful referral.
  • May maintain inventory of program resources.
  • Works collaboratively with internal and external groups.
  • Maintains all required documentation in an orderly and timely manner. 
  • Participates actively in all supervisory, Unit and organizational meetings. 
  • Participates in program and operational planning. 
  • Adheres to professional standards as outlined by governmental bodies, National Association of Social Workers (NASW), private funding sources, organizational plans/policies and Unit guidelines.  Participates in periodic evaluative reviews and/or in-house and external staff training to ensure that he/she understands and continues to adhere to such standards.  Initiates requests for assistance or guidance from Supervisor to address new issues or complex concepts affecting adherence to professional standards.  
  • Other duties may be assigned.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

§ Education and/or Experience:  Either a Bachelor’s degree and four years of experience or, without a Bachelor’s degree, eight years of experience directly related to resource development or housing advocacy.  Knowledge of housing, employment and other human services is required.

§ Communication Skills: Ability to work effectively with both private and public sector managers and direct service staff.

§ Language Skills:  Fluency in a second language may be required.  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to inquiries, etc.

§ Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

§ Reasoning Ability:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

§ Other Requirements: A valid drivers license may be required.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

§ While performing the duties of this job, the employee is regularly required to talk and hear. 

§ The employee is regularly required to sit, stand and walk.

§ The employee must be able to stoop, kneel and/or crawl.

§ The employee is regularly required to use hands to key, handle, or feel and reach with hands and arms.

§ The employee must occasionally lift and/or move up to 25 pounds.

§ The employee must have unrestricted ability to provide physical restraint.

§ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

§ The noise in the work environment is moderate.

  § The employee will be exposed to outdoor weather conditions.

Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

Job Snapshot

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Heartland Alliance—the leading anti-poverty organization in the Midwest— believes that all of us deserve the opportunity to improve our lives. Each year, we help ensure this opportunity for nearly one million people around the world who are homeless, living in poverty, or seeking safety. Our multicultural staff are passionate about our mission and make Heartland Alliance a dynamic and exciting place to develop your career.


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