Licensed Mental Health Professional
at Heartland Alliance

Date Posted: 11/25/2019

Job Description

Summary: This position provides a broad range of clinical services within guidelines established by the Organization and specific programs. The candidate for this position will be licensed in Clinical Social Work (LCSW) or Licensed Clinical Professional Counselor (LCPC). Populations served will vary by program and include veterans and a chronically homeless population, some of who struggle with mental illness and substance use disorders. The employee in this particular position will work with residents to achieve housing stability, self- sufficiency and positive health outcomes with individuals who are tenants in permanent supportive housing, a rental apartment community, Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below. The apartment building is an integral part of Madison, WI efforts to end homelessness

Essential Duties and Responsibilities:

  •  Reads and follows HHO Policy and Procedures Manual and department manual(s) if applicable.
  •  Establishes and maintains a therapeutic relationship within the professional standards and confidentiality laws.
  •  Provides individual services to participants in permanent housing including therapy; psycho-social skill building; and case management.
  •  Works with residents to establish eligibility for and clinical plans under Wisconsin’s CCS and Medicaid, bills those plans for the services provided.
  •  Participates in advocacy, crisis intervention, counseling and problem solving in a variety of areas for program participants.
  •  Counsels, manages crises, and helps coordinate treatment needs for assigned participants in collaboration with treatment team.
  •  Manages and implements, on a weekly basis, specialized group programming for participants (e.g. medication, self-help and daily living skills development, supportive processing).
  •  Participates in program meetings and provides feedback on clinical matters related to programming and participant care.
  •  Develops and maintains appropriate relationships with program staff to maximize provision of administrative and clinical services.
  •  Participates in treatment planning via consultation or meeting. Adheres to collaborative practices and principles of respect and joint decision making when providing consultation to the treatment team, participant, family members or outside entities. Ensures that treatment plans include realistic goals and deadlines of accomplishments are being met.
  •  Completes all necessary documentation of participant contacts and any additional required paperwork regarding participants.
  •  Manages and signs for Medicaid, Medicare and other third party liability billings
  •  Completes and reviews clinical documentation including mental health assessments and recovery plans
  •  Informs treatment team at the time of occurrence any clinical information regarding participants’ suicidal and/or homicidal behavior and/or ideation, significant changes in level of functioning and any critical incidents. Reports immediately to supervisor any events or concerns which may fall under the guidelines of mandated reporting.
  •  Maintains the volume of work designated by program standards and utilizes mental health theory and concepts in clinical practice.
  •  Develops and maintains relationships with external providers, including case managers, VA, hospitals and other specialty providers.
  •  Reads and follows the Wisconsin Confidentiality Act; establishes and maintains a professional and therapeutic relationship within the standards of participant profiles, confidentiality laws and the newest clinical research available.
  •   Adheres to professional standards as outlined by governmental bodies, NASW (and/or other appropriate professional associations), private funding sources, organizational policies and provides service consistent with the treatment philosophy established within the organization. Participates in periodic evaluative reviews and/or in-house and external staff training to ensure that he/she understands and continues to adhere to such standards.
  •  Initiates requests for assistance from Supervisor to address new issues or complex concepts affecting adherence to professional standards.
  •  Attends educational trainings necessary to maintain WI licensure.
  •  Obtains and maintains credential as a WI CCS provider.
  •  Provides clinical consultation to other supportive services staff as needed.
  •  Other duties as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education and/or Experience: Master’s degree (M.A.) in clinical social work, counseling or clinical psychology; and three years of clinical practice experience in either a hospital or community setting providing group and/or individual therapy.
  • Certificates, Licenses, Registrations: Licensed in Clinical Social Work (LCSW) or Licensed Clinical Professional Counselor (LCPC).
  • Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent.
  • Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Other Qualifications: A valid driver’s license may be required.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  •  While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms.
  •  The employee must occasionally lift and/or move up to 25 pounds.
  •  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  •  The noise level in the work environment is usually moderate

Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Madison, WI
  • Job Type: Health Care
  • Experience: Not Specified
  • Date Posted: 11/25/2019

About Us

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Heartland Alliance—the leading anti-poverty organization in the Midwest— believes that all of us deserve the opportunity to improve our lives. Each year, we help ensure this opportunity for nearly one million people around the world who are homeless, living in poverty, or seeking safety. Our multicultural staff are passionate about our mission and make Heartland Alliance a dynamic and exciting place to develop your career.


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