Senior Project Manager, Field Building
at Heartland Alliance

Date Posted: 7/10/2019

Job Description

Summary:  Grounded in 130 years working to advance social justice, Heartland Alliance informs public policy decisions and advances solutions to improve opportunities and quality of life for people experiencing inequity, living in poverty, and facing danger.  Heartland Alliance’s Research & Policy Division engages in research on social issues and solutions, policy and systems change, and field building nationwide. The division is home to the Social IMPACT Research Center, Heartland Alliance’s Policy & Advocacy team and Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity.

Heartland Alliance’s National Initiatives on Poverty & Economic Opportunity encompass a range of projects dedicated to addressing root causes of poverty and inequity through policy advocacy, field building, research, and coalition building.

Job Summary: The National Initiatives Field Building Senior Project Manager will coordinate and manage a handful of National Initiatives place-based projects, likely including place-based projects under the National Center on Employment and Homelessness (NCEH) initiative focused on elevating employment and good jobs in the fight to prevent and end homelessness through systems collaboration, policy change and field building. This role will support place-based homeless, workforce development, and other systems collaboration projects across the country serving as the primary point of contact and technical assistance support. In addition, this role is integral to the development of field building resources, trainings and tools.

We are committed to finding the most ideal candidate for the role and are open to a candidate working from our Chicago offices or remotely.

Essential Duties and Responsibilities:

Place-Based Project Support

  • Collaborates with place-based projects across the country operationalizing our principles for place based work which include a commitment to community-driven, equitable processes that include persons with lived experience as experts, andsupporting mutual learning across our teams and the community-based teams;

  • Assesses needs of communities and provides technical assistance and makes expert and peer connections when needed;

  • Monitors and supports project progress;

  • Develops relationships and coordinates with internal colleagues and external experts;

  • Identifies, documents, and spreads knowledge with andfrom place-based efforts;

  • Shepherds efforts within and across project teams, and

  • Demonstrates adept project management, execution, and follow through.

Field Building Resource Development and Delivery

  • Develops and delivers content and curricula for trainings, webinars, and conference presentations.

  • Facilitates group input and planning processes for a variety of stakeholder audiences.

  • Supports the identification and development of briefs, whitepapers, toolkits, policy briefs, and other resources.

  • Identifies, researches, and authors articles, blog posts, and other thought leader pieces.

  • Supports the development of content for National Initiatives events and convenings, identifies and coordinates content providers, and assists with event logistics.

Other:

  • Monitors the field and the literature to identify best and promising practices, innovative ideas, and other system and policy solutions to lift up and disseminate.

  • Assists on other agency projects as needed.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Travel as required.
  • Other duties as assigned.

Competencies:  To perform the job successfully, an individual should demonstrate the following competencies.

  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
  • Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Oral and Written Communication – Writes and presents information clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Planning/Organizing  - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Education: Master's degree in Social Sciences or related field (or JD) and two years working on research, systems or policy change related to social issues preferred or Bachelor’s Degree in Social Sciences and four years related experience.

  • Knowledge and Experience: The ideal candidate will possess comprehensive knowledge in the field(s) of homeless services, workforce development, and/or criminal justice, reentry, or violence fields, including knowledge of service delivery, public systems, and public policy; as well as experience managing projects in consulting, technical assistance, training, or related work.

  • Commitment to social justice and equity: Passionate about social justice, ending poverty, and advancing racial and gender equity.

  • Language Skills: Ability to read, analyze, summarize and interpret research from a variety of disciplines. Ability to utilize research.

  • Reasoning Ability: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.). Ability to deal with a variety of abstract and concrete variables.

  • Computer Skills: Proficiency Microsoft Access, Excel, and Word preferred. Proficiency in Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Alliance.

  • Other Skills: Experience working with multiple stakeholder groups in communities, strong group facilitation skills verbal and written communication skills, strong project management skills and an ability to work collaboratively and shepherd projects independently as needed.  

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear.

  • While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.

  • While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.

  • The employee must occasionally lift and/or move up to 10 pounds.

  • This position involves significant travel.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.

Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, involvement with the criminal justice system(depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Chicago, IL
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 7/10/2019

About Us

It’s more than a job, it’s a purpose.


Heartland Alliance—the leading anti-poverty organization in the Midwest— believes that all of us deserve the opportunity to improve our lives. Each year, we help ensure this opportunity for nearly one million people around the world who are homeless, living in poverty, or seeking safety. Our multicultural staff are passionate about our mission and make Heartland Alliance a dynamic and exciting place to develop your career.


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