Member Services Rep. Sr.
at Honda (U.S.)

Date Posted: 4/16/2021

Job Description

The Honda Federal Credit Union provides quality financial services to members of the Honda Family.

The purpose of this position is to understand, perform, and troubleshoot a variety of Member Services such as process and record routine transactions, open and close accounts, process consumer R/E loan applications, file disputes, and assist members with any questions or concerns in regards to their account.  

Responsibilities:

  • Assist credit union staff, corporate clients and member’s needs related to card products and services.
  • Promote and advise on the Honda Credit Union’s products and services.
  • Work with team to accomplish overall goals and services.

  • High school diploma or equivalent.
  • Minimum of 2-3 years of customer service experience and sales skills within a financial institution.
  • Understand how to review credit reports.
  • Ability to work in a multi-task environment.
  • Strong customer service communication skills with the ability to maintain confidentiality.
  • Working knowledge of basic accounting principals.
  • Proficient in Microsoft Office programs.
  • Able to quickly learn multiple systems to perform daily work.
 Honda Federal Credit Union is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor

Job Snapshot

  • Employee Type: Full-Time
  • Location: Lincoln
  • Job Type: Customer Service
  • Experience: 2 to 3 years
  • Date Posted: 4/16/2021

About Us

Honda opened its first U.S. operations in 1959. Since then, the company has grown to directly employ more than 32,000 associates in North America who are responsible for the design, manufacturing and sales and distribution of not just Honda and Acura vehicles, but also power products, ATVs, motorcycles and even jets. The experience, focus and dedication of this team has led to countless product awards for product quality and dependability throughout the years.

Honda has remained committed to continued growth in North America. The company invested more than $1 billion in its manufacturing operations in 2012. While Honda celebrated 30 years of auto production in North America in 2012, the company's seven auto plants combined to produce nearly 1.7 million vehicles - a new record for this region.

Honda is built on realizing the dreams of individuals, reinforced by the global slogan "Power of Dreams." We are always looking for bright, ambitious associates who are open to new ideas, embrace individual respect, and have a strong commitment to improving society and the environment. We offer competitive compensation and benefits, which may include:

  • Comprehensive Health Care Plans
  • Pre-Tax Spending Account
  • Competitive Retirement Plans
  • Paid Holidays/ Paid Time Off
  • Flexible Work Schedules
  • Product Purchase and Lease Programs
  • Volunteer Community Involvement Programs
  • Educational Reimbursement Program
  • Vehicle Safety Training Program
  • Credit Union Membership

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