Rep-Parts/Service
at Honda (U.S.)

Date Posted: 4/16/2021

Job Description

The Honda District Parts & Service Manager (DPSM) functions as a direct liaison between Honda Parts and Service Field Operations and Honda automobile dealerships in the assigned district.

As a DPSM you will engage in activities that directly support Honda and dealer lifetime owner loyalty, including customer satisfaction and retention.

Responsibilities:

  • Achievement of parts and accessory sales objectives
  • Achievement of customer satisfaction objectives
  • Increase district repair order growth and customer retention
  • Monitor and manager warranty expense

  • Bachelor’s degree in Business, Marketing, Automotive Technology or equivalent work-related experience.
  • 6-8 years of auto parts and service wholesale and retail experience
  • Knowledge of warranty and dealer service wholesale and retail experience, including operations policy and procedures is required
  • Must be proficient in the use of analysis, action planning, and follow through to achieve assigned business objectives
  • Strong communication, analytical, and organizational skills are required
  • Highly developed customer relations skills preferred
  • Proficiency in MS Office applications (Word, Excel, and PowerPoint.)
  • This position requires frequent travel and the possibility of relocation

American Honda Motor Co., Inc. is an equal opportunity employer and considers qualified applicant for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.


 

Job Snapshot

About Us

Honda opened its first U.S. operations in 1959. Since then, the company has grown to directly employ more than 32,000 associates in North America who are responsible for the design, manufacturing and sales and distribution of not just Honda and Acura vehicles, but also power products, ATVs, motorcycles and even jets. The experience, focus and dedication of this team has led to countless product awards for product quality and dependability throughout the years.

Honda has remained committed to continued growth in North America. The company invested more than $1 billion in its manufacturing operations in 2012. While Honda celebrated 30 years of auto production in North America in 2012, the company's seven auto plants combined to produce nearly 1.7 million vehicles - a new record for this region.

Honda is built on realizing the dreams of individuals, reinforced by the global slogan "Power of Dreams." We are always looking for bright, ambitious associates who are open to new ideas, embrace individual respect, and have a strong commitment to improving society and the environment. We offer competitive compensation and benefits, which may include:

  • Comprehensive Health Care Plans
  • Pre-Tax Spending Account
  • Competitive Retirement Plans
  • Paid Holidays/ Paid Time Off
  • Flexible Work Schedules
  • Product Purchase and Lease Programs
  • Volunteer Community Involvement Programs
  • Educational Reimbursement Program
  • Vehicle Safety Training Program
  • Credit Union Membership

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