Intake Specialist (FT & PT Positions Available!)
at Houston Hospice

Date Posted: 7/15/2021

Job Description


Intake Specialist (FT & PT Positions Available!)



Intake Specialists process all information requests and referrals for hospice services. Qualified candidates should be able to facilitate timely admission of the hospice patient, meet licensing, federal and state regulations relating to referrals and admissions, build and maintain strong relationship with referral and pay sources and agency staff. Obtain/submit information ensuring appropriate service reimbursement.


  • Communicate accurate information in a professional manner to referral sources
  • Receive and forward referrals for appropriate follow-up.
  • Request/obtain appropriate information, medical records, and physician orders/ on hospice referrals.
  • Participate in the QA/PI program, as requested.
  • Complete necessary data entry.
  • Assure compliance with regulatory bodies.
  • Maintain current admission referral board.
  • Submit information for verification of reimbursement source.
  • Assist in the development of intake/admission policies and processes.
  • Develop and promote positive relationships with IDG and other staff.
  • Communicate with supervisor if unable to complete a referral and assign admission staff.
  • Monitor status of referrals on an on-going basis.
  • Participate in training of new staff.
  • Assist with reporting of patient status update to insurance Case Manager(s).
  • Assist in providing service that fosters the organization’s mission, values, vision, and goals.
  • Understand and adhere to organizational privacy practices and compliance programs.
  • Perform other duties as required and/or requested by management.



Intake Specialist (FT & PT Positions Available!)


Job Requirements

  • Minimum one-year experience in healthcare field -OR- One year experience in a similar field.
  • Detailed oriented.
  • Knowledgeable in applicable Federal/State laws governing home health and hospice licensure
  • Excellent interpersonal skills
  • Excellent communication skills, both oral and written
  • Excellent organizational skills, ability to handle a variety of tasks simultaneously.
  • Reliable transportation; valid Texas Driver’s License and Liability insurance.


Intake Specialist (FT & PT Positions Available!)


Job Snapshot

  • Employee Type: Full-Time/Part-Time
  • Location: Houston, Tx
  • Job Type: Health Care
  • Experience: Not Specified
  • Date Posted: 7/15/2021

About Us

Founded in 1980, Houston Hospice is a leader in hospice care for people of all ages. We are Houston's oldest, largest, independent hospice and we are proud to be a 501 (c) (3) nonprofit organization that is community-based and community-supported.

Headquartered in the Texas Medical Center, Houston Hospice's service area is covered through three strategically located offices to serve a ten-county area. We believe no one should live in pain or in fear of being alone. Teams of physicians, nurses, hospice aides, social workers, chaplains, counselors and trained volunteers provide physical, emotional and spiritual support in homes, assisted living facilities, and in our Margaret Cullen Marshall Hospice Care Center located in the Texas Medical Center. Teams work with primary care physicians, patients and families to identify goals and create a unique plan of care for each patient. We offer educated counsel and compassionate support and bereavement counseling to loved ones and family members.

Houston Hospice is an in-network provider for most insurance companies and is licensed by Medicare and Medicaid. Houston Hospice is a member of the Texas Medical Center, Texas Non-Profit Hospice Alliance and the Texas New Mexico Hospice Organization. Houston Hospice is accredited by the National Institute for Jewish Hospice and by Community Health Accreditation Program, Inc (CHAP). CHAP accreditation publicly certifies that an organization has voluntarily met the highest standards of excellence for home and/or community-based health care.

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