Senior Technical Writer
at Hytorc

Date Posted: 2/25/2019

Job Description

Description

The Senior Technical Writer will work closely with our Product Marketing, Creative and Training organizations to develop technical product documentation, operating “how-to' manuals, assembly instructions, training courses, presentations, marketing literature, scripts for instructional videos and general news and information on HYTORC products and services. The successful candidate should have broad experience in gathering source input on technical products and developing source into final documents that meet customer usability requirements and corporate standards. The candidate should be familiar with common professional publishing tools. The Senior Technical writer will help develop original graphic and photo material of products in a controlled environment and manage a repository of documents and photos.

Primary Responsibilities
  • Determine the technical documentation needs of end users, sales, marketing, training and customer service in order to develop improved content, format and delivery of product documentation to increase sales and enhance customer user experience.
  • Participate in product review meetings and study product samples, drawings, photos and talk with product engineers, designers and developers to develop clear product descriptions and simplified step by step procedures.
  • Work closely with product marketing and technical staff to make product features, benefits, advantages and instructions clear to understand and easier to present.
  • Gather and generate source documents for product operations guides, training courses, marketing presentations, marketing literature, web site, etc.
  • Develop and incorporate photographs, drawings, diagrams, animation, and charts that increase users’ understanding.
  • Participate in the selection of appropriate medium for message or audience, such as manuals or online videos.
  • Prepare/edit source material for video scripts and participate in video production.
  • Standardize content and look and feel across platforms and media including print, video, web site and social media.
  • Manage revision control over documents release through internal database and those shipped with products - revise documents as new issues arise.
  • Project Manage the review process for all content development including draft review, soliciting comments, calling & leading meetings, testing documents, seeking outside resources, and pushing the content to completion to meet customer & sales launch schedules.

Job Requirements

Qualifications
  • Bachelor’s Degree
  • Demonstrated ability to describe complex technical subjects in simple terms
  • 5 years minimum experience in technical writing, more experience preferred
  • Excellent collaboration skills working as part of a cross-functional team
  • Proficiency in MS Word, Power Point, Publisher
  • Proficiency in Adobe & Photoshop platforms
  • Experience with Animation a plus
  • Job Snapshot

    About Us

    HYTORC® Makes Industrial Bolting Safer and Simpler

    With over 40 years of experience focused entirely on industrial torque and tension systems, HYTORC is the most trusted name in the industry. From steel mills and mining equipment to refineries, nuclear power plants, and wind turbines; we have developed solutions for nearly every bolting application imaginable.

    About

    HYTORC was formed in 1968. It is the world’s oldest and largest hydraulic torque wrench manufacturer. Our mission is to make industrial bolting safer, simpler and more precise and thus, reliable. With over 40 years of experience focused entirely on engineering new technologies for hydraulic and pneumatic torque wrenches while creating a worldwide 24/7 service network, HYTORC has become the most trusted name in the industry. From steel mills and mines to refineries, chemical plants, fossil and nuclear power plants, wind turbines, equipment manufacturers, gas pipelines, Off-shore drilling (top-site and subsea); we have developed solutions for nearly every bolting application imaginable. For custom projects, our highly experienced engineering team can design the most efficient solution for any job with simple and safe operation and economical pricing in mind. We work mainly with maintenance in heavy industry, where time constraints are extremely tight and the quality of work on bolting jobs cannot be compromised.