Inside Sales Representative
at ITW Employee Network

Date Posted: 11/22/2019

Job Description

The Inside Sales Specialist is a key position responsible for driving sales in a target market – R&D labs, universities and research institutions.  This position will provide support to field sales engineers and responsible for proactive business development in the territory – lead follow up, customer management, project management, lead generation campaigns, cold calling and collaboration with the field sales team.  The primary focus of this role will be to sell our products to end users and providing customers assistance in best practices in sample preparation, hardness testing and image analysis via the use of Buehler products and methods. 

We are seeking a candidate with demonstrated success in both managing and developing a territory from the inside, with limited field activity (as required).  The ideal candidate is customer-focused, organized, creative in technique to reach new customers, an outstanding communicator and most importantly, results driven. 




Job Responsibilities: 

  • Stimulates demand and secures sales for equipment, accessories and consumable products with existing and new customers in assigned territory through outbound contact effort.
  • Achieves or exceeds territory sales plan by maintaining existing business and developing incremental business in existing accounts
  • Searches for, identifies and develops leads for new business in new accounts within assigned territory.
  • Manages sales pipeline, track customer contacts, and account details using the company’s Customer Relationship Management system.
  • Identify and build relationships with key decision makers through friendly, engaging communication.
  • Identifies and analyzes customer needs and develops commercial arguments
  • Builds customer relationships and shares knowledge of products, their characteristics and the market.
  • Plans daily activity including customer calls, creating a time efficient plan using the company’s Customer Relationship Management system.
  • Organizes own work routine with guidance as provided by sales leadership.
  • Provides forecast data to sales management
  • Partner with the lab team to organize remote demonstrations for existing and potential customers, advises customers of the benefits of Buehler and Buehler products.
  • In partnership with the lab team, organizes and participates in laboratory testing of customer samples.
  • Partner with outside sales force in joint selling efforts for potential large business opportunities.
  • Assists outside sales team with lead qualifications
  • Participates in sales meetings to obtain information on sales objectives, promotional actions, new products, improvement ideas, etc.
  • Participates in sales, product and systems training, marketing campaigns, special projects and applies this knowledge in efforts to increase business.
  • Follows market and competition evolution and transmits information to sales leadership.
  • Tracks and shares information on wins and losses adjusting sales presentation as needed.

Job Requirements


Buehler is a leading manufacturer of scientific equipment and supplies for use in material analysis.  Over the past 83 years, Buehler has established sales, manufacturing and laboratory services located throughout North America, Europe and Asia.  Comprised of world-class products and brands, Buehler continues a long history of providing market-leading technology to support our customers in their sample preparation and material analysis applications. 


ITW Test & Measurement and Electronics
ITW’s Test & Measurement business provides specialized test and measurement solutions with leading technology to a diverse set of customers operating in highly regulated, demanding environments. Strong brand positions, technological expertise, and market knowledge enable ITW to provide value-added testing and measuring equipment with service and aftermarket capabilities that customers value.
ITW’s Electronics business provides manufacturing and maintenance, repair, and operations (MRO) solutions that serve the semiconductor, industrial, life sciences, and automotive industries among others. Strong brands deliver quality performance and products that improve customers’ accuracy and speed to market.


Job Snapshot

About Us

Welcome to the ITW My Career Opportunities Site!

To help you make the most of the opportunities available to you within the company, ITW’s My Career Opportunities Site and Employee Talent Network help you access information on internal openings.

  • My Career Opportunities Site allows you to both search and apply for job openings across ITW
  • The ITW Employee Talent Network offers you the opportunity to create a job interest profile based on your interests and experience. Once you join the network and create your profile, you’ll receive alerts when internal openings match your profile.

Remember, in order to be eligible to apply for an internal opening, you must be in your current role for a minimum of 12 months and meet performance expectations. Eligibility exceptions need to be approved by your human resources professional and business leader. For more information, please see the FAQ section of this website or the employee resource guide located here.

**If you have any employment contract limitations, please consider those before applying.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

EEO is the Law
Applicants and employees of ITW are protected under Federal law from discrimination on several bases. Follow the link above to read more.