National Account Manager
at ITW Employee Network

Date Posted: 12/8/2019

Job Description

National Account Manager - Troy, OH
Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,700 associates nationwide who serve as valued partners to our customers.  Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, and Respect.

Incumbent will utilize field sales engagements to achieve total revenue and profit goals with assigned key food service accounts in North America. 

Interface with both internal and external senior-level management, ITW Food Equipment Group (FEG) product development and product service personnel as well all relative contacts within assigned Key Accounts, ITW FEG sales organization, and the field service organization.  Individual will direct the activities of the assigned Key Accounts through effective field sales engagements; account management and developing end user relationships.

Incumbent will support the development of strategic and tactical programs conducive to increasing Hobart’s service presence, penetration, and competitive share in the U.S. Market that will ultimately drive profitability.

  • Drive sales through field engagements to grow service contract revenue in all designated or target key accounts. Coordinate all key account service sales activity for all your assigned accounts.
  • Implement pricing strategies, quotes and action plans with all assigned key accounts, to ensure that proper margins are maintained in accordance with overall service business strategy.
  • Conduct service sales presentations for assigned accounts aimed at partnering with equipment sales to drive incremental service contract revenue.
  • Develop specific solutions with assigned National Accounts to win new business and keep service contract renewal business through customized programs that will ultimately enhance profitability.
  • Represent Hobart Service on various projects including managing and attending customer and industry trade shows as necessary.
Minimum Qualifications:
  • Bachelors degree
  • At least 5 years extensive sales experience
  • This position requires 50%+ travel. 
  • Strong oral and written communication skills
  • Experience with Microsoft office
  • Self-motivated
  • Strong customer orientation
Preferred Qualifications:
  • Degree in Sales, Marketing or related field
  • National account sales experience
  • Food service / Food retail experience


Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at [Click Here To Join] to request assistance. No other requests will be acknowledged.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Troy, OH
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 12/8/2019

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