Information Technology Analyst
chez ITW Employee Network

Date de Publication: 15/11/2019

Description de l'offre


I.T. Analyst – Troy, OH


Illinois Tool Works (ITW) is a Fortune 200 company that produces diversified products in global markets.  Some of its products include welding equipment, automotive components, construction materials and commercial food equipment.  The Food Equipment Group is one of seven ITW decentralized business segments.  This position is in the Hobart Warewash Division at its Troy, Ohio facility, located 20 minutes north of the Dayton metropolitan area.


The Warewash Business Division produces Hobart brand commercial dishwashers that are used in hotels, casinos, restaurants, cruise ships, schools, universities and retail establishments.  We are the industry leader and seeking to expand our growth in existing served markets as well as new markets.


Summary:


As the IT Analyst you will provide end-user help desk support and technical support for the Warewash business systems. This includes maintenance of installed infrastructure hardware and software, as well as the upgrading, installation and configuration of these technologies and associated applications.  This role will assist with the development, testing, implementation, and support of processes and requests to support the Warewash Business Division.  This position supports multiple platforms including servers, desktops, laptops, and mobile devices, and may require independent work, sharing information and assisting others with work assignments. Candidates for this position must have excellent problem-solving skills in order to diagnose, evaluate and resolve problem situations. 


What you will do:

  • Setup and maintain laptops and desktops for end users, according to established standards

  • Maintain a secure environment through Active Directory and established security policies and procedures

  • Assist in maintaining Warewash servers and infrastructure as needed

  • Provide technical support for critical business application, such as ERP and Engineering systems

  • Develop SQL queries and processes to support business needs

  • Assist in system software upgrades as needed

  • Support new and existing Information Technology initiatives


profil requis :


What we are looking for:

  • Familiarity with Microsoft Windows Operating Systems, including servers and personal computers
  • Working knowledge of Microsoft SQL Server environment
  • Familiarity with Microsoft SharePoint
  • Excellent working knowledge of MS Office 365 applications
  • Ability to work in a highly innovative, design-driven environment
  • An individual with logical, deductive reasoning skills
  • Ability to organize and execute projects within specified timelines
  • Ability to effectively interact with staff at all levels
  • Complex problem solver and who is detailed-oriented
  • Present a good attitude and team thinking

Education and Experience:

  • BS Degree in Information Systems, Information Technology, or Computer Science
  • Minimum of 2 years of experience preferred
  • Handling multiple work assignments concurrently
  • Effective oral and written communications as well as effective presentation skills

Take this opportunity to join a successful and enthusiastic global team where we value the inclusion of diverse team members.  You will enjoy a competitive salary and generous benefits that includes health, dental, life and STD/LTD insurance, 401k (with match), and an education tuition reimbursement program. 



ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.


Résumé de l'offre:

Qui sommes-nous?

Bienvenue sur le site Ma Carrière ITW !

Pour vous aider à tirer le meilleur parti possible des offres disponibles au sein du groupe, le site Ma Carrière et le Réseau de talents d'ITW vous donnent accès à de nombreuses informations sur les postes disponibles en interne.

  • Le site Ma Carrière vous permet de rechercher les emplois disponibles au sein d'ITW et d'y postuler.
  • Le Réseau de talents d'ITW vous permet de créer un profil de recherche en fonctions de vos centres d'intérêt et de votre expérience. Une fois que vous aurez rejoint le réseau et créé votre profil, vous recevrez des alertes lorsque des postes internes correspondant à votre profil se libéreront.

Attention, pour pouvoir postuler à une offre d'emploi interne, vous devez occuper votre poste actuel depuis au moins 12 mois et satisfaire aux attentes de performance. Les éventuelles dérogations à ces critères doivent être approuvées par le DRH et par le directeur de votre unité. Pour en savoir plus, consultez la section FAQ de ce site ou le guide du salarié que vous trouverez ici.

** Si votre contrat de travail fait l'objet de restrictions, n'oubliez pas d'en tenir compte avant de postuler.