Operations Team Lead for Digital Services
απο το Jobs24

Ημερομηνία καταχώρησης: 1/6/2018

ΠΕΡΙΓΡΑΦΗ ΘΕΣΗΣ ΕΡΓΑΣΙΑΣ

Function title: Operations Team Lead for Digital Services


Group unit/

Organisational unit:
Digital Services


Country/Location


  • Slovakia / Bratislava

  • Romania / Bucharest





About Deutsche Telekom Pan-Net and the [ORGANIZATONAL UNIT]

Deutsche Telekom Pan-Net s.r.o. designs, operates and steers the joint pan-European network ("Pan-Net") of Deutsche Telekom. The company is a member of the Deutsche Telekom Group with head quarter in Bratislava and locations in Europe. Deutsche Telekom Pan-Net is building the capabilities for Deutsche Telekom’s future centralized production platform across Europe. 

Deutsche Telekom Pan-Net is offering an exciting opportunity in diverse international environment for a telco professional with strong experience in cloud-based technologies.

The position reports to the department Digital Services that is part of the International Technology & Service Delivery Unit in the Technology & Innovation division.  This unit is providing managed Cloud services to Telekom groups and segments who want to utilize DT’s cloud platforms for their projects and products. 



Job Description, Tasks & Responsibilities


Tasks

As Teamlead you are leading an operating team of 5+ IT Cloud experts. You are organizing the daily work of the team and assure and organize close collaboration with the other DevOps teams. 


  • Operation of services under our management e.g. TelekomCloud Portal, Central Service Infrastructure, MTR (a trusted Docker registry) according to ITIL v3 and DevOps principles

  • Manage all incidents to ensure application availability and proper operation within existing processes and infrastructure according to ITIL and Agile methodology

  • Implementation of changes such as deployments, transition to new services, maintenance or automation of infrastructure

  • Monitoring and analysis of stability, capacity and performance

  • Development, refinement and documentation of policies, processes, procedures and their implementation and use for operations management

  • Ensure compliance with security policies and procedures, including internal penetration and vulnerability scans

  • Leading complex, overarching optimization projects with other departments, end users or business partners

  • 3rd level technical support for the resolution of incidents; Coordination / cooperation of external support partners in solving problems

  • Close collaboration with Business Operations and CMS teams in Darmstadt, Germany

  • 24x7 support service (on-call duty)

  • Ensuring and performing backups and recovery

  • Close collaboration with DevOps teams in Germany (Darmstadt, Berlin)

  • Advising the management in all technical matters regarding the operation of the existing infrastructure





Professional, Social and Specific Skills


Professional skills


  • Expert Skills in Technical Troubleshooting

  • Expert knowledge in error analysis

  • Advanced knowledge of scripting tools and languages

  • Advanced knowledge in application management

  • Expert knowledge in technical support

  • Expert knowledge in network understanding

  • Advanced knowledge in project management

  • Expert knowledge in quality management





Social skills


  • Team leadership & people management skills

  • Communication skills 

  • Ability to work effectively across organizational & cultural boundaries

  • Analytical Thinking

  • Customer Focus

  • Solution competence




Specific skills

(Methods, trends, language, knowledge)



  • Technical degree, specialized or comparable and 5+ years of experience in Cloud-/IT-Operations

  • Advanced experience in operating a cloud environment with the following technologies: LAMP-Stack, Open Stack, Python, GIT, key management, it automation (e.g. Puppet, Ansible)

  • Experience in IT automation tools like Puppet or Chef and Ansible. In general you prefer API over GUI.

  • Good understanding and experience in Docker and Kubernetes 

  • ITIL v3 certification

  • Understanding / experience in working in a DevOps environment

  • Experience in agile software development methods like Scrum and Kanban 

  • Willingness to travel internationally on a frequent basis (0-25%)

  • Strong communications skills in English (fluent spoken and written), good communication skills in German is a plus.




*All CVs should be submitted in English

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