Waiter/ Club, Room Service
απο το Jobs24

Ημερομηνία καταχώρησης: 13/1/2020

ΠΕΡΙΓΡΑΦΗ ΘΕΣΗΣ ΕΡΓΑΣΙΑΣ

Reporting to: Club Manager

Job Brief and Purpose

The Waiter is responsible for ensuring that the F&B operation in our different outlets are to the highest standard. With a detailed knowledge of the Soho House Group and its concept, you will carry out duties as directed by your managers; with a professional approach towards our guests, members and other employees.

Main Duties and Tasks:

• Detailed knowledge of the food and beverage menu’s as well as Soho House & Co

• Ensure that all guests, members and colleagues have a pleasant stay at the house

• Provide a warm welcome to guests and members and advise on drinks and food 

• Enter food and beverage orders in our Micros system

• Obtain revenues, issue receipts, accept payments and return change

• Perform basic cleaning tasks as needed and/ or directed by supervisor/ managers; Sweep, mob, and take out the rubbish

• Fill in for absent staff as needed

• Prepare the mise en place, set-up and take-down of interior

• Maintain all steps in the customer service cycle (3-8-10 rule)

• Keep all service areas fully replenished and make sure the cleanliness is well maintained

• Deal with client requests in a polite and friendly manner

• Have complete knowledge of the Mykonos local area, being able to confidently advise guests, members and colleagues 

• Keep storage areas clean. Maintain accurate stock levels and keep wastage to a minimum. Assist in the weekly stocktaking

• Ensure that storage areas for all products are kept tidy, topped up and hygienically clean according to health & safety standards

• Coordinate with different departments to ensure smooth operations and guest satisfaction. Always make sure that your section and the restaurant look at its best

• Assist in setting up for service and private events

• Perform duties requested by any manager for the best of the business

Responsibilities:

• Assist in the training/onboarding of new team members 

• Attend and participate in internal and external trainings (where necessary)

• Wear appropriate protective clothing as needed 

• Be proactive in looking for any cost saving opportunities within the department (i.e. through controlling wastage and utilities)

• Adhere to good safety practices and be aware of departmental HACCP, Health & Safety, Fire, Emergency and Bomb procedures

• Develop and maintain positive and productive working relationships with other employees and departments including supporting all co-workers, treating them with dignity and respect

• Maintain the highest level of appearance at all times 

• Carry out any reasonable task as requested by management and supervisors 

 
Job Requirements:

• Ability to work with little supervision and maintain a high level of performance

• Customer-oriented and friendly

• Working quickly without compromising quality

• Attention to detail and a structured way of working 

• Physically fit as the job involves manual labour over long hours 

• Good English language skills

Benefits

Soho Roc House offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees. 

Soho Roc House offers a seasonal working contract from May to October.

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